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Compare Gorgias vs Richpanel vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Gorgias - Help Desk Software

Gorgias

(497)
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Richpanel - Help Desk Software

Richpanel

(2)
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Overview
Affiliate Disclosure

Description

The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More

Richpanel is Live Chat Software

Entry Level Pricing
  • Starts from $10
  • Starts from $80 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

8.7/10

User Ratings

4.3

(87)

5

(1)
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Software Demo

Demo

View demo

View demo

Features

Total Features

16 Features

20 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10
          • $80 , Billed Yearly
          Pricing Pans

          • Starter

            Get Started

            • 50 billable tickets / month (+ $0.40 / extra ticket)

            • 3 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Basic

            Get Started

            • 300 billable tickets / month (+ $40 / 100 extra tickets)

            • Up to 500 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Pro

            Get Started

            • 2,000 billable tickets / month (+ $36 / 100 extra tickets)

            • Up to 500 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

            • Browse all pricing plans

          • Starter (Self-Service)

            Get Started

            • Order management

            • Returns & exchanges

            • Branded Help Center

            Show more +

          • Regular (Self-Service)

            Get Started

            • Includes features of Starter plan, plus

            • Custom flows

            • Presales scenarios

            Show more +

          • Pro (Self-Service)

            Get Started

            • Includes features of Regular plan, plus

            • Lite onboarding

            • Named success manager

            Show more +

            • Browse all pricing plans
          Pricing Pagegorgias pricingrichpanel pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.3

          (based on 87 reviews)

          5

          (based on 1 reviews)
          Rating Distribution

          Excellent

          372

          Very Good

          116

          Good

          6

          Poor

          2

          Terible

          1

          Excellent

          2

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Autopilot
          Autopilot

          4.2

          (517 reviews)
          Omnisend
          Omnisend

          4.3

          (1840 reviews)
          Klaviyo
          Klaviyo

          4.4

          (1985 reviews)
          HubSpot CRM
          HubSpot CRM

          4.2

          (10374 reviews)
          Freshdesk
          Freshdesk

          4

          (5374 reviews)
          Gorgias
          Gorgias

          4.3

          (87 reviews)

          Customers

          Customers
          Marine Layer

          Marine Layer

          Comme Avant

          Comme Avant

          Bokksu

          Bokksu

          Richpanel_customers_0

          Richpanel_customers_0

          Richpanel_customers_1

          Richpanel_customers_1

          Richpanel_customers_2

          Richpanel_customers_2

          Media and Screenshots

          Screenshots
          Gorgias

          4 Screenshots

          Customers panel

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Alternatives

          Alternatives
          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          ManageEngine ServiceDesk Plus - Service Desk Software
          ManageEngine ServiceDesk Plus

          4.2

          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          ManageEngine ServiceDesk Plus - Service Desk Software
          ManageEngine ServiceDesk Plus

          4.2

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Gorgias and Richpanel offer a Free Trial.

          Gorgias is designed for Large Enterprises, Medium Business and Small Business.

          Richpanel is designed for Large Enterprises and Medium Business.

          Pricing for Gorgias Starts at $10 whereas for Richpanel Starts at $80/Month when Billed Yearly.

          Some top alternatives to Gorgias includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

          Some top alternatives to Richpanel includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Gorgias, LabiDesk, Desk360, Smartchat and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA