Compare Genesys Cloud CX vs Floatbot

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Genesys Cloud CX Get Quote Get Quote	Floatbot Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Genesys Cloud CX™ platform is a trusted, industry-leading cloud-based call center and customer experience (CX) solution used by enterprises of all sizes worldwide. It seamlessly ... Read More	Floatbot is an innovative conversational AI suite designed specifically for insurance carriers, agencies, and brokers. It offers AI-powered Chatbot and Voicebot solutions to drive digital ... Read More
Entry Level Pricing	Starts from $75 , yearly	Starts from $99 , yearly
Free Trial Availability	No free trial	Get Free Trial
User Ratings
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	27 Features	19 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$75 , yearly	$99 , yearly
Pricing Pans	Genesys Cloud CX 1 $75 /user/month Get Started Voice channel Call routing Speech-enabled IVR Show more + Genesys Cloud CX 2 $115 /user/month Get Started Digital channels Voice channel Omnichannel routing Show more + Genesys Cloud CX 3 $155 /user/month Get Started Digital channels Voice channel Omnichannel routing Show more +	Lite $119 /month Get Started 1 bot 500 mins or sessions Essential $2499 /month Get Started 2 bots 10000 mins or sessions Growth $6199 /month Get Started 2 bots 25000 mins or sessions Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Small Business Medium Business	Large Enterprises Small Business Medium Business
Platforms Supported	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	No Reviews No reviews available for the product	No Reviews No reviews available for the product
Rating Distribution	No Reviews No reviews available for the product	No Reviews No reviews available for the product
Expert's Review generated by AI	No Expert ai Review available for the product	Floatbot has garnered significant praise over the past year, and it's clear why it's become a preferred choice for businesses seeking AI chatbot solutions. Users appreciate its simplicity, ...Read more
Pros and Cons		Quick and easy implementation with proactive support from the Floatbot team. Intuitive and easy-to-use platform allows for seamless deployment and management of chatbots. Multiple channels, simpler UI, and an easy-to-use flow builder enhance user experience. Capabilities to develop and implement chatbots across different channels efficiently. Excellent AI capabilities with the ability to understand and respond to user queries effectively. No significant cons mentioned in the reviews provided.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Pivotal Tracker 4 (303 reviews) Kustomer 4.2 (381 reviews) Zendesk Support 4.3 (7934 reviews)	Five9 4.1 (1416 reviews) TCN Operator Genesys Cloud CX

Customers

Customers	Virgin atlantic Nespresso Electrolux	Etisalat Genesyss WNS

Media and Screenshots

Screenshots	3 Screenshots	5 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Nextiva 4.4	PolyAI VoiceBase 5 Verint Speech Analytics 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Floatbot offers Free Trial, but Genesys Cloud CX does not.

Genesys Cloud CX is designed for Large Enterprises, Medium Business and Small Business.

Floatbot is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Genesys Cloud CX Starts at $75/user/month when yearly whereas for Floatbot Starts at $99/month when yearly.

Some top alternatives to Genesys Cloud CX includes and Nextiva.

Some top alternatives to Floatbot includes PolyAI, VoiceBase, Verint Speech Analytics, SmartSpeech, Voyc, Speechactors and Saketa SharePoint Migrator.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Genesys Cloud CX vs Floatbot

Genesys Cloud CX

Floatbot

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure