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Genesys Cloud CX In-depth Pricing Details

Transform your CX for the age of AI

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Main Features

  • Call Logging
  • Live Chat
  • Knowledge Base
  • Lead Management

Pricing

  • Starts from $75/user/month when yearly

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Genesys Cloud CX Pricing

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Free Trial

  • Not available

Genesys Cloud CX Pricing

  • Starts from $75/user/month when yearly

Pricing Model

  • Paid Plans (Subscription )

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Pricing Plans

Genesys Cloud CX 1

$75

/user/month

  • Voice channel

  • Call routing

  • Speech-enabled IVR

  • Outbound campaigns

  • Analytics and reporting

  • Unified communications

  • Interaction recording

  • Knowledge

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Genesys Cloud CX 2

$115

/user/month

  • Digital channels

  • Voice channel

  • Omnichannel routing

  • Speech-enabled IVR

  • Outbound campaigns

  • Analytics and reporting

  • Unified communications

  • Quality assurance and compliance

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Genesys Cloud CX 3

$155

/user/month

  • Digital channels

  • Voice channel

  • Omnichannel routing

  • Speech-enabled IVR

  • Outbound campaigns

  • Analytics and reporting

  • Unified communications

  • Employee performance

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Screenshots of the Genesys Cloud CX Pricing Page

Disclaimer: Pricing information for Genesys Cloud CX is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

No, Genesys Cloud CX software doesn't offers Free Trial.

Genesys Cloud CX offers Subscription. Click here to view Genesys Cloud CX pricing .

The starting price of Genesys Cloud CX is $75/user/month when yearly

Genesys Cloud CX Support

Contact

+1 650 466 - 1100

Customer Service

Business Hours

Location

Menlo Park, CA

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Researched by Rajat Gupta