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Genesys Cloud CX

Genesys Cloud CX Alternatives and Competitors

Transform your CX for the age of AI

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Main Features

  • Call Logging
  • Chat (Messaging)
  • Live Chat
  • Knowledge Base

Pricing

  • Starts from $75/user/month when yearly

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Alternatives of Genesys Cloud CX with

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List of the Top Genesys Cloud CX alternatives as of February 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

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Unique Features

  • Concurrency Support

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

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Researched by Rajat Gupta