Compare Freshsales vs ZIWO vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshsales (533) Get Quote Get Quote	ZIWO (33) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More	ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More
Entry Level Pricing	Starts from $9 , yearly	Starts from $109
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.3/10	8.9/10
User Ratings	4.6 (1395)	4.7 (110)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	11 Features
Unique Features
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Pricing

Pricing Option
Starting From	$9 , yearly	$109
Pricing Pans	Growth $11 /user/month Get Started Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Show more + Pro $39 /user/month Get Started Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance Everything in Growth, plus Contact Scoring by Freddy AI Show more + Enterprise $71 /user/month Get Started Designed for mid to large-sized businesses needing advanced customization and governance capabilities Everything in Pro, plus Field-level Permissions Show more +	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 1395 reviews)	4.7 (based on 110 reviews)
Rating Distribution	Excellent 447 Very Good 73 Good 6 Poor 2 Terible 5	Excellent 28 Very Good 4 Good 1 Poor 0 Terible 0
Expert's Review generated by AI	Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more	ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more
Pros and Cons	Excellent customer support, quick responsiveness, and dedicated onboarding assistance. Centralized CRM platform that organizes customer data and interactions, enhancing efficiency. Intuitive and user-friendly interface, suitable for users with varying technical expertise. Highly customizable features and automation options that streamline workflows. Effective sales pipeline management, deal tracking, and task organization for better productivity. Occasional system lags, slowdowns, and delays in report generation or real-time data updates. Limited features in certain areas, such as web form automation and graphical reports. Some complexity for new users due to the richness of features, requiring training and setup.	Automated detection of phone number country codes enhances convenience and efficiency. Easy access and navigation through different options in the apps, improving user experience. Excellent call tracking and recording capabilities contribute to operational efficiency. User-friendly interface and design with continuous improvement efforts for better usability. Ability to make calls remotely, facilitating work flexibility and productivity. Occasional system freezes causing delays in operation. Automatic logging out after page refresh affecting user experience. Limitations in features availability, like call counting on the home page and call number search.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Zoom 3.7 (69243 reviews)	Dynamics 365 Marketing 4.2 (4486 reviews) Odoo Marketing Automation 4.5 (28 reviews) Freshsales 4.6 (1395 reviews)

Customers

Customers	Dunzo Dyson Grabyo	No Customers information available.

Media and Screenshots

Screenshots	35 Screenshots	No screenshots available.
Videos	3 Videos	5 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2	Nextiva 4.4 TalkDesk 4.4 Calabrio One 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshsales and ZIWO offer a Free Trial.

Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

ZIWO is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Freshsales Starts at $9/user/month when yearly whereas for ZIWO Starts at $109/User/Month.

Some top alternatives to Freshsales includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshsales vs ZIWO vs Nextiva

Freshsales

ZIWO

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure