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Compare Freshdesk vs Zuper

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (722) Visit website Visit Website	Zuper (26) Visit website Visit Website

Overview

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	Zuper is field service management software that replaces paper-based invoicing, communications, receipts and work orders. It gives operational intelligence, access to real-time metrics, and ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.5/10	9.3/10
User Ratings	4 (5374)	4.9 (38)
	Visit website	Visit website

Features

Total Features	16 Features	10 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$15 , Billed Yearly	Not Available
Pricing Pans	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth $18 Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro $59 Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Installed - Windows Mobile - iOS Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Installed - Windows Mobile - iOS Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Visit Website	Visit Website

User Reviews

User Ratings	4 (based on 5374 reviews)	4.9 (based on 38 reviews)
Rating Distribution	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56	Excellent 23 Very Good 2 Good 0 Poor 0 Terible 1
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)	Quickbooks 4.4 (27182 reviews) Microsoft Teams 4.3 (32097 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	Pearson Bridgestone Feefo	Vodafone Denso IKEA

Media and Screenshots

Screenshots	6 Screenshots	11 Screenshots
Videos	3 Videos	No videos available.

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Smart Service 4.4 FieldEZ 4.5 Fieldd

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].