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9.3

Spot Score

Zuper - Field Service Management Software

Zuper Reviews in January 2025: User Ratings, Pros & Cons

Streamline your field service operations with Zuper.

4.9

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Zuper offers custom pricing plan

Zuper Reviews & Ratings

4.9

Excellent

Based on 38 ratings & 26 reviews

Rating Distribution

Excellent

(23)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(1)

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Showing 1-10 out of 26

J

Jake

09/13/23

1 out of 5

These guys always spam my email with…

These guys always spam my email with their trash product.

JB

Josh B

08/22/23

4 out of 5

"Great Customer Support"

What do you like best about Zuper? The best thing about Zuper is the customer support. The team continues to help us develop Zuper to where it will work for us. What do you dislike about Zuper? It feels like the product is not yet complete and we're in the development phase. What problems is Zuper solving and how is that benefiting you? We're able to get our jobs all visible and managed in one area.

AU

Anonymous User

08/14/23

5 out of 5

"I am throughly impressed with the comprehensive range of features"

What do you like best about Zuper? The app integration, the fsm eliminated the hassle of switching between multiple platforms and has helped me to maintain a streamlined workflow. This integration has saved me time, effort and i'm always thrilled using the fsm. What do you dislike about Zuper? Nothing at all. I do consider Zuper being an amazing fsm making work n organization easier. What problems is Zuper solving and how is that benefiting you? Zuper now has streamlimed our operations, ...

Read more

AU

Anonymous User

08/14/23

5 out of 5

"I am throughly impressed with the comprehensive range of features"

What do you like best about Zuper? The app integration, the fsm eliminated the hassle of switching between multiple platforms and has helped me to maintain a streamlined workflow. This integration has saved me time, effort and i'm always thrilled using the fsm. What do you dislike about Zuper? Nothing at all. I do consider Zuper being an amazing fsm making work n organization easier. What problems is Zuper solving and how is that benefiting you? Zuper now has streamlimed our operations, ...

Read more

BS

Brian S

08/10/23

5 out of 5

"The power of field work right in the palm of your hands!"

What do you like best about Zuper? Since implementing Zuper, our company has experienced significant improvements in our field repairs processes. The management of incoming repairs has become much more streamlined, and assigning technicians to jobs has become effortlessly efficient. Additionally, our independent contractors have greatly benefited from joining the Zuper platform through Plunge, as they have been able to access a higher volume of work. As satisfied customers of Zuper, we ...

Read more

JW

James W

08/10/23

5 out of 5

"Zuper makes running a service team easy, great customer support and onboarding."

What do you like best about Zuper? Invoicing/scheduling/time management/communication with customer and techs is excellent! What do you dislike about Zuper? The integration with Hubspot does not transfer the Geo location of customers into zuper. One by one we have to enter it manually. What problems is Zuper solving and how is that benefiting you? Zuper is sloving our SMS messages that are sent to the customer, Zuper is helping us establish better service communication with our customers.

BS

Brian S

08/10/23

5 out of 5

"The power of field work right in the palm of your hands!"

What do you like best about Zuper? Since implementing Zuper, our company has experienced significant improvements in our field repairs processes. The management of incoming repairs has become much more streamlined, and assigning technicians to jobs has become effortlessly efficient. Additionally, our independent contractors have greatly benefited from joining the Zuper platform through Plunge, as they have been able to access a higher volume of work. As satisfied customers of Zuper, we ...

Read more

JW

James W

08/10/23

5 out of 5

"Zuper makes running a service team easy, great customer support and onboarding."

What do you like best about Zuper? Invoicing/scheduling/time management/communication with customer and techs is excellent! What do you dislike about Zuper? The integration with Hubspot does not transfer the Geo location of customers into zuper. One by one we have to enter it manually. What problems is Zuper solving and how is that benefiting you? Zuper is sloving our SMS messages that are sent to the customer, Zuper is helping us establish better service communication with our customers.

JG

Justin G

08/07/23

5 out of 5

"Zuper's team never gave up"

What do you like best about Zuper? Their willingness to make things work within our organization's needs. Even when there was a challenging intervention, they never gave up and were always there to help. They are also fast and responsive with technical support. Thank you for that!! What do you dislike about Zuper? Sometimes we felt a little bit misunderstood, especially at the beginning but were there to listen. Also, it might have been a bit confusing to know who's in charge of our ...

Read more

JG

Justin G

08/07/23

5 out of 5

"Zuper's team never gave up"

What do you like best about Zuper? Their willingness to make things work within our organization's needs. Even when there was a challenging intervention, they never gave up and were always there to help. They are also fast and responsive with technical support. Thank you for that!! What do you dislike about Zuper? Sometimes we felt a little bit misunderstood, especially at the beginning but were there to listen. Also, it might have been a bit confusing to know who's in charge of our ...

Read more