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Compare Freshdesk vs Revamp CRM vs Thryv vs Salesforce Sales Cloud

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Overview

Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Revamp CRM is a cloud-based software that helps you manage and grow your business. It comes with all standard features required for a smooth start with CRM, and also has some of the top ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $19
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.5/10

8.2/10

User Ratings

4.2

(27)
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Software Demo

Demo

Features

Total Features

16 Features

13 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $19
          Pricing Plans
          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

            Show more +

          • Growth

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

            Show more +

          • Pro

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Excellent

          12

          Very Good

          3

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Revamp CRM is a standout product for businesses seeking an all-in-one platform to manage sales, marketing, and customer relations. A consistent theme across user reviews is its intuitive and ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Cost-effective solution, combining sales and marketing tools into one product, significantly reducing costs and creating synergies.

          • Easy-to-use interface with intuitive navigation, enabling quick onboarding for non-technical users and new employees.

          • Seamless ecommerce integration, particularly with platforms like BigCommerce, improving customer monitoring and sales tracking.

          • All-in-one CRM functionality, streamlining sales, marketing, and contact management in one centralized system.

          • Lack of or unreliable automation features, a critical need for some users to enhance productivity.

          • Limited social media integration and lack of quotes/proposal features, which restrict some advanced sales and marketing capabilities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Kern High School District

          Kern High School District

          No Customers information available.

          Media and Screenshots

          Screenshots
          Freshdesk

          6 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshdesk and Revamp CRM offer a Free Trial.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Revamp CRM is designed for Freelancers, Medium Business and Small Business.

          Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Revamp CRM Starts at $19/User/Month.

          Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Some top alternatives to Revamp CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Salesforce, GoCRM, SalesCRM, SimpleCRM, CRM.me, OutreachCRM, Client Book CRM, DigitalCRM.com, Cool Life CRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].