Freshdesk offers Free Trial, but Planhat does not.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Planhat is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Planhat Starts at $1,150/Month.
Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.
Some top alternatives to Planhat includes Salesforce, ChurnZero, ClientSuccess, Totango, Custify, Salesmachine, Catalyst, Gainsight CS, Freshdesk Customer Success and Freshdesk Customer Success (Formely Freshsuccess).