Freshdesk offers Free Trial, but Freshdesk Customer Success (Formely Freshsuccess) does not.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Freshdesk Customer Success (Formely Freshsuccess) is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Freshdesk Customer Success (Formely Freshsuccess) Starts at $79/User/Month.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.
Some top alternatives to Freshdesk Customer Success (Formely Freshsuccess) includes Freshsales, Parlor, ChurnZero, ClientSuccess, Custify, Salesmachine, Successware, Gainsight CS and Freshdesk Customer Success.