Compare FireHydrant vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	FireHydrant (47) Get Quote Get Quote	Freshservice (946) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing FireHydrant, the ultimate incident management platform that efficiently extinguishes flames by streamlining the incident response process. With the ability to automate tasks ... Read More	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More
Entry Level Pricing	Not Available	Starts from $19 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	8.0/10	Not Available
User Ratings	4.8 (5)	4.4 (1491)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	4 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	Not Available	$19 , Billed Yearly
Pricing Plans	Not Available	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.8 (based on 5 reviews)	4.4 (based on 1491 reviews)
Rating Distribution	Excellent 32 Very Good 12 Good 3 Poor 0 Terible 0	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5
Expert's Review generated by AI	FireHydrant stands out as a comprehensive incident management tool with a range of impressive features according to recent reviews. Users particularly appreciate its automation capabilities, ...Read more	No Expert ai Review available for the product
Pros and Cons	Automation tools are superb, providing useful metrics and easy setup. Essential for structured incident management processes, with runbooks for quick execution and accountability. User-friendly interface and easy navigation, supporting both command and GUI usage. Integrates well with Slack for quick actions and maintaining incident-related information. Useful breakdown of information and integration with major applications. Overwhelming richness of features and customizations for newcomers without adequate market understanding. Limited marketplace selection for additional apps and connectors, impacting the availability of advanced functionalities. Some complaints about UI issues, response time, and complexity in configurations.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Zoom 3.7 (69243 reviews) Google Meet 4.4 (5334 reviews)	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	Bluecore Flashpoint Circle CI	vroom Cordant Addison Lee

Media and Screenshots

Screenshots	No screenshots available.	7 Screenshots
Videos	2 Videos	4 Videos

Alternatives

Alternatives	Freshservice 4.4 PagerDuty 4.5 YetiCloud	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both FireHydrant and Freshservice offer a Free Trial.

FireHydrant is designed for Large Enterprises, Medium Business and Small Business.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Freshservice begins at $19/User/Month when Billed Yearly, while pricing details for FireHydrant are unavailable.

Some top alternatives to FireHydrant includes Freshservice, PagerDuty, YetiCloud, Amixr, Blameless, AlertOps, Spike.sh, Mission Manager, Incident.io, StatusCast Incident Management and Fire Hydrant Manager.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare FireHydrant vs Freshservice

FireHydrant

Freshservice

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure