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Compare Exotel vs Servetel vs Nextiva

Exotel - Call Center Software
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Servetel - Call Center Software
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Overview

Description

ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More

Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The ... Read More

Entry Level Pricing
  • Starts from $1,000
  • Not Available
Free Trial Availability
Spotsaas Score

9.0/10

8.3/10

User Ratings

4.4

(16)
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Features

Total Features

8 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $1,000
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageexotel pricingservetel pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          49

          Very Good

          21

          Good

          5

          Poor

          0

          Terible

          1

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.

          • Efficient call management with auto-saving and easy access to call data and recordings.

          • Reliable customer support and prompt responses to queries and issues.

          • Easy integration with CRM solutions, enhancing productivity and tracking capabilities.

          • Seamless API integration for customization and advanced functionalities.

          • Limited app selection in the Marketplace, restricting access to advanced features and connectors.

          • Inadequate post-sale service experience, as reported by some users.

          • Complexity in feature richness and customizations, which may be overwhelming for new users without adequate support.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          OLA

          OLA

          BYJU'S

          BYJU'S

          Quikr

          Quikr

          Cipla

          Cipla

          OLA

          OLA

          Cars24

          Cars24

          Media and Screenshots

          Screenshots
          IVR menu

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          4 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Exotel and Servetel offer a Free Trial.

          Exotel is designed for Large Enterprises, Medium Business and Small Business.

          Servetel is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Exotel begins at $1,000, while pricing details for Servetel are unavailable.

          Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

          Some top alternatives to Servetel includes Nextiva, Knowlarity, Call Center Studio, TelebuHub, VCC Live, Callision, Vonage Contact Center, My Hotline, Mobcall, CallMatrix and MyOperator.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].