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Compare Exotel vs Kylas vs Thryv vs Salesforce Sales Cloud

Exotel - Call Center Software
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Kylas - CRM Software
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Overview

Description

ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More

Kylas is today's ultimate solution for sales success. Its enterprise-grade CRM provides accurate and timely insights, arming users with the knowledge to identify golden opportunities and ... Read More

Entry Level Pricing
  • Starts from $1,000
  • Not Available
Free Trial Availability
Spotsaas Score

9.0/10

7.9/10

User Ratings

4.4

(16)
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Software Demo

Demo

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Features

Total Features

8 Features

53 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $1,000
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          49

          Very Good

          21

          Good

          5

          Poor

          0

          Terible

          1

          No reviews available for the product

          Expert's Review generated by AI

          Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more

          Kylas Sales CRM stands out as a robust and affordable CRM solution, especially tailored for small and medium enterprises (SMEs). Its user-friendly interface and intuitive design make it ...Read more

          Pros and Cons
          • User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.

          • Efficient call management with auto-saving and easy access to call data and recordings.

          • Reliable customer support and prompt responses to queries and issues.

          • Easy integration with CRM solutions, enhancing productivity and tracking capabilities.

          • Seamless API integration for customization and advanced functionalities.

          • Limited app selection in the Marketplace, restricting access to advanced features and connectors.

          • Inadequate post-sale service experience, as reported by some users.

          • Complexity in feature richness and customizations, which may be overwhelming for new users without adequate support.

          • User-friendly interface with intuitive navigation, suitable for both beginners and experienced users.

          • Efficient lead management with automatic lead assignment and seamless tracking of the sales cycle.

          • Customizable dashboards and forms allow for flexibility to suit company-specific needs.

          • Low pricing compared to competitors, with the added benefit of unlimited users at no extra cost.

          • Strong automation capabilities for lead nurturing, WhatsApp/email communication, and reduced manual intervention.

          • Occasional connectivity or server issues, which can temporarily hinder productivity.

          • System speed can be slow at times, especially affecting lead updates and sales calls.

          • Add-ons and some advanced features require extra purchases, which may not be budget-friendly for all.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          OLA

          OLA

          BYJU'S

          BYJU'S

          Quikr

          Quikr

          No Customers information available.

          Media and Screenshots

          Screenshots
          IVR menu

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          4 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Exotel and Kylas offer a Free Trial.

          Exotel is designed for Large Enterprises, Medium Business and Small Business.

          Kylas is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Exotel begins at $1,000, while pricing details for Kylas are unavailable.

          Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

          Some top alternatives to Kylas includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Microsoft Dynamics 365 for Sales, Delta Sales CRM, LeadSquared CRM, Sugar Sell, SalesCRM, Sage CRM, CAS CRM, Cratio CRM, LionO360 and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].