spotsaas-logo
Get Listed

Compare eVoice vs CloudTalk vs Nextiva

eVoice - Call Center Software
Get Quote
Get Quote
Get Quote

Overview

Description

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with ... Read More

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More

Entry Level Pricing
  • Starts from $6.25 , Billed Yearly
  • Starts from $25 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.0/10

9.6/10

User Ratings

3.2

(28)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

7 Features

10 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $6.25 , Billed Yearly
          • $25 , Billed Yearly
          Pricing Pans
          • eVoice Lite

            • 2 users

            • 350 minutes per month

            • 6 toll-free or local numbers

            Show more +

          • eVoice Unlimited

            • 4 users

            • Unlimited minutes

            • 12 toll-free or local numbers

            Show more +

          • eVoice Unlimited Plus

            • 6 users

            • Unlimited minutes

            • 18 toll-free or local numbers

            Show more +

          • Browse all pricing plans
          • Starter

            • Unlimited inbound & intracompany calls

            • Click to call

            • Automated call distribution

            Show more +

          • Essential

            • All Starter features, plus

            • Advanced analytics with unlimited history

            • Real-time client dashboard

            Show more +

          • Expert

            • All Essential features, plus

            • Salesforce integration

            • Power Dialer, Smart Dialer

            Show more +

          • Browse all pricing plans
          Pricing Pageevoice pricingcloudtalk pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          28

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          5

          Excellent

          842

          Very Good

          342

          Good

          46

          Poor

          22

          Terible

          45

          Expert's Review generated by AI

          eVoice presents a valuable solution for businesses seeking a streamlined communication system. Users have praised its mobile app for offering convenience and ease of use, particularly beneficial ...Read more

          Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more

          Pros and Cons
          • Seamless mobile app experience for remote work and client communication.

          • Cost-effective solution that saves money on repairs, extra wiring, and long-distance calls.

          • Excellent customer service with patient and professional representatives like Gerome, Fiona, and Jeff.

          • Effective features like auto attendant and call routing for better call management.

          • Outdated recording process for messages, requiring more steps than necessary.

          • Pricing can become costly with unexpected charges and lack of transparency in billing.

          • Limited customization options may be overwhelming for some users.

          • Easy to use interface with seamless integration for productivity tools like CRM systems.

          • Fast and responsive customer support appreciated by users for efficient issue resolution.

          • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

          • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

          • User-friendly design and intuitive features make it dummy-proof and suitable for non-technical users.

          • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

          • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

          • Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Forbes

          Forbes

          Inc

          Inc

          PC

          PC

          No Customers information available.

          Media and Screenshots

          Screenshots
          Reporting

          1 Screenshots

          Agent Information

          3 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          2 Videos

          Alternatives

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both eVoice and CloudTalk offer a Free Trial.

          eVoice is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for eVoice Starts at $6.25/User/Month when Billed Yearly whereas for CloudTalk Starts at $25/User/Month when Billed Yearly.

          Some top alternatives to eVoice includes Nextiva, CallHippo, CloudTalk, Call Center Studio, RingCentral Office, Grasshopper, TeleCapture, RingCentral Contact Center, VoxDesk, CallMatrix and MyOperator.

          Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].