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Compare Elevio vs SmarterTrack vs Zoho Desk vs Zendesk Support

Elevio - Help Desk Software
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Overview

Description

Elevio is a user-friendly help desk software that can be easily integrated with any business' existing user portal/account management software. Offering a dedicated server or hosted ... Read More

SmarterTrack is a help desk software that allows to manage customer support requests, send automated emails, view individual tickets, and more. It also comes equipped with a dashboard so ... Read More

Entry Level Pricing
  • Starts from $79 , Billed Yearly
  • Starts from $20
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.1/10

8.4/10

User Ratings

4.8

(50)

4.3

(8)
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Software Demo

Demo

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SmarterTrack has not given any software demo yet

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Features

Total Features

5 Features

12 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $79 , Billed Yearly
          • $20
          Pricing Pans
          • Starter

            • 3 Team Members

            • Visualizer Point & Click Tool

            • Unlimited Articles

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          • Regular

            • 5 Team Members

            • Includes features of Starter plan, plus

            • Help Desk Integrations

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          • Premium

            • 10 Team Members

            • Includes features of Regular plan, plus

            • Article Auto-Syncing

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          • Not Available
          Pricing Pageelevio pricingsmartertrack pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          9

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          2

          Very Good

          3

          Good

          1

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Zip

          Zip

          StitchLabs

          StitchLabs

          AdRoll

          AdRoll

          No Customers information available.

          Media and Screenshots

          Screenshots
          Contextual Support Playbook

          5 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          No videos available.

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Elevio and SmarterTrack offer a Free Trial.

          Elevio is designed for Large Enterprises, Medium Business and Small Business.

          SmarterTrack is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Elevio Starts at $79/Month when Billed Yearly whereas for SmarterTrack Starts at $20/User/Month.

          Some top alternatives to Elevio includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, Support Hub, HelpDesk, Jitbit Helpdesk, Rhino Support, Helpspot, SmarterTrack, HelpdeskEddy, LabiDesk, HESK and BoldDesk.

          Some top alternatives to SmarterTrack includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Sitehelpdesk, Trakdesk, LabiDesk, HESK, Help Desk Premier and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].