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Compare Domotz PRO vs Atera vs Zoho Desk vs Zendesk Support

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Atera - Help Desk Software
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Overview

Description

Domotz is an easy way to monitor the status of all home devices and servers. It can track any device on the LAN (Local Area Network) like servers, routers, switches, NAS (network attached ... Read More

Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More

Entry Level Pricing
  • Starts from $19
  • Starts from $129 , monthly
Free Trial Availability
Spotsaas Score

9.4/10

Not Available

User Ratings

4.8

(46)
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Software Demo

Demo

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Features

Total Features

9 Features

48 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19
          • $129 , monthly
          Pricing Pans
          • Not Available
          • Pro

            $159

            /user/month

            • Remote management automations & scripting

            • Windows support

            • Remote monitoring and alerts

            Show more +

          • Growth

            $209

            /user/month

            • All the magnitude of Pro

            • Mac and Linux support

            • Remote access using AnyDesk

            Show more +

          • Power

            $249

            /user/month

            • All the power of Growth

            • Custom analytics

            • Custom support addresses (unlimited)

            Show more +

          • Browse all pricing plans
          Pricing Pagedomotz-pro pricingatera pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          27

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          246

          Very Good

          27

          Good

          2

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          Domotz is a powerful network monitoring tool that excels in providing quick and efficient remote maintenance packages. Users appreciate its ease of installation, intuitive interface, and ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Real-time monitoring and alerts, enabling quick issue resolution and proactive support for clients.

          • Easy setup and user-friendly interface, accessible from anywhere, enhancing remote troubleshooting efficiency.

          • Cost-effective solution compared to competitors, providing high functionality and customization options.

          • Pricing model may lead to confusion, especially with changing costs over time.

          • Limited hardware options and mounting choices, impacting flexibility in deployment.

          • Graphics interface might need updating to modern standards for better user experience.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Onspirix

          Onspirix

          ClearDevice

          ClearDevice

          SAV

          SAV

          Sodexo

          Sodexo

          Domino's

          Domino's

          TGI Fridays

          TGI Fridays

          Media and Screenshots

          Screenshots
          Domotz Pro : Dashboard screenshot

          1 Screenshots

          Dashboard

          7 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Domotz PRO and Atera offer a Free Trial.

          Domotz PRO is designed for Large Enterprises, Medium Business and Small Business.

          Atera is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Domotz PRO Starts at $19/Month whereas for Atera Starts at $129/user/month when monthly.

          Some top alternatives to Domotz PRO includes NinjaOne (NinjaRMM), Nagios XI, Zabbix, Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor, NetBeez, SolarWinds ipMonitor, OP5 Monitor, ManageEngine OpManager and Pulseway.

          Some top alternatives to Atera includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, ConnectWise Control, Freshservice, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].