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Compare DCDial vs Call Center Studio vs Nextiva

DCDial - Contact Center Operations Software
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Overview

Description

DCDial is a powerful yet simple Contact Center Operations Software that helps contact centers manage customer contacts more effectively. Whether business is looking to centralize customer ... Read More

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Entry Level Pricing
  • Starts from $79 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

8.9/10

User Ratings

4.8

(11)

4.7

(83)
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Software Demo

Demo

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Features

Total Features

0 Features

10 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $79 , Billed Yearly
        • Not Available
        Pricing Pans
        • Not Available
        Pricing Pagedcdial pricingcall-center-studio pricing

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        12

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        80

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

        Pros and Cons
        • Fast and effective technical support, providing instant solutions.

        • Simple and user-friendly interface, easy to navigate for all users.

        • Reliable dialer with excellent call quality, suitable for high call volumes.

        • Cost-effective solution with comprehensive features compared to competitors.

        • Fantastic support system with seamless onboarding process.

        • Lack of variety in the Marketplace for additional apps and connectors.

        • Some users find it overly simplistic, lacking in advanced customization options.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        Vodafone

        Vodafone

        Fedex

        Fedex

        Volvo

        Volvo

        Media and Screenshots

        Screenshots
        DCDial : Voice Broadcast screenshot

        8 Screenshots

        Admin

        6 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        1 Videos

        Alternatives

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Call Center Studio offers Free Trial, but DCDial does not.

        DCDial is designed for Large Enterprises, Medium Business and Small Business.

        Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of DCDial begins at $79/Month when Billed Yearly, while pricing details for Call Center Studio are unavailable.

        Some top alternatives to DCDial includes uContact, HoduCC, Call Center Studio, UJET, Dialpad Contact Center, VCC Live, Vonage Contact Center, RingCentral Contact Center and CloudCall.

        Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].