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Compare CloudTalk vs BigCommerce

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Overview

Description

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More

Entry Level Pricing
  • Starts from $25 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.6/10

9.6/10

User Ratings

3.7

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Software Demo

Demo

Features

Total Features

10 Features

20 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25 , Billed Yearly
          • Not Available
          Pricing Plans
          • Starter

            • Unlimited inbound & intracompany calls

            • Click to call

            • Automated call distribution

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          • Essential

            • All Starter features, plus

            • Advanced analytics with unlimited history

            • Real-time client dashboard

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          • Expert

            • All Essential features, plus

            • Salesforce integration

            • Power Dialer, Smart Dialer

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          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Freelancers
          • Medium Business
          • Small Business
          • Individuals
          • Large Enterprises
          • Freelancers
          • Medium Business
          • Small Business
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          842

          Very Good

          342

          Good

          46

          Poor

          22

          Terible

          45

          No reviews available for the product

          Expert's Review generated by AI

          Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more

          BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless ...Read more

          Pros and Cons
          • Easy to use interface with seamless integration for productivity tools like CRM systems.

          • Fast and responsive customer support appreciated by users for efficient issue resolution.

          • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

          • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

          • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

          • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

          • Intuitive and easy to use, even for non-developers.

          • Excellent customer service and support.

          • Robust product management tools and customizable themes.

          • Seamless integration with various third-party applications.

          • Limited selection in Marketplace for additional apps and connectors.

          • Some aspects like product categories can be complicated to set up.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Bohemian Traders

          Bohemian Traders

          The Pink Lily Boutique

          The Pink Lily Boutique

          Twirly Girl

          Twirly Girl

          Media and Screenshots

          Screenshots
          Agent Information

          3 Screenshots

          BigCommerce_Screenshot 1

          7 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          CloudTalk offers Free Trial, but BigCommerce does not.

          CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

          BigCommerce is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of CloudTalk begins at $25/User/Month when Billed Yearly, while pricing details for BigCommerce are unavailable.

          Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

          Some top alternatives to BigCommerce includes Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus, Square Ecommerce, Shopify, Shopnix, Magento Open Source and Square Online Store.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].