Compare Close vs Salesforce Service Cloud vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Close (595) Get Quote Get Quote	Salesforce Service Cloud (780) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams ... Read More	Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More
Entry Level Pricing	Starts from $19 , monthly	Starts from $25 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.6/10	9.6/10
User Ratings	4.6 (220)	4.6 (1867)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	15 Features	17 Features
Unique Features
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Pricing

Pricing Option
Starting From	$19 , monthly	$25 , yearly
Pricing Pans	Base $29 /user/month Get Started Unlimited accounts contacts and opportunities Two-way email sync: send and receive emails directly in Close Built-in calling & SMS. Bring your number or rent a number from Close Show more + Startup $59 /user/month Get Started Automated workflow sequences to follow up on deals assign leads and more Leverage AI tools to spruce up emails Call more leads in less time with a Power Dialer Professional $109 /user/month Get Started Everything in Startup plus: Use Custom Activities to track unique steps in your sales process AI Lead Summaries bring you up to speed in seconds Show more + Browse all pricing plans	Starter Suite $25 /user/month Get Started Dynamic Email Marketing and Analytics Out-of-the-box Sales Processes Seamless Customer Service Show more + Pro Suite $100 /user/month Get Started Everything in Starter plus Enhanced; Real-Time Chat Greater Customization and Automation Sales Quoting and Forecasting Show more + Enterprise $165 /user/month Get Started AI for Customer Service Self-Service Help Center Workflow Automation Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 220 reviews)	4.6 (based on 1867 reviews)
Rating Distribution	Excellent 569 Very Good 22 Good 1 Poor 2 Terible 1	Excellent 774 Very Good 6 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and ...Read more	No Expert ai Review available for the product
Pros and Cons	Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity. Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting. Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes. Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis. Exceptional customer support with fast response times and regular updates that reflect user feedback. Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category. Some users find the cost of calling features and overall pricing high, although they believe the value justifies it. Occasional technical glitches like software crashes and dialer issues with integrations such as JustCall.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Stripe Payments 4.5 (2947 reviews) Autopilot 4.2 (517 reviews) ActiveCampaign 4.5 (12031 reviews)	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	Toggl Bench Freightview	Ticketmaster IBM NBC

Media and Screenshots

Screenshots	12 Screenshots	4 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Close and Salesforce Service Cloud offer a Free Trial.

Close is designed for Individuals, Freelancers, Medium Business and Small Business.

Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Close Starts at $19/user/month when monthly whereas for Salesforce Service Cloud Starts at $25/user/month when yearly.

Some top alternatives to Close includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, GoCRM, SimpleCRM, FIVE CRM, webCRM, Cratio CRM, DigitalCRM.com, Alore CRM, Truly, Pipeline CRM and CRM.io by 500apps.

Some top alternatives to Salesforce Service Cloud includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Close vs Salesforce Service Cloud vs Zoho Desk vs Zendesk Support

Close

Salesforce Service Cloud

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure