Close Reviews in January 2025: User Ratings, Pros & Cons

"Salesforce if you don't need Salesforce quite yet"

What do you like best about Close? Better than Salesforce, Close understands the need for lead contact records. You heard that right: one lead may have multiple contacts you can target in your cold outreaches on LinkedIn or email. What do you dislike about Close? Custom fields are available to be configured. I am missing the ability to set up parent-child relationships between custom fields. For example, once a lead source is selected, having a child field ask for a source detail with ...

"Easy to use and amazing CRM"

What do you like best about Close? Keeps all my information in one place. The integrations with different software work seamlessly. And whenever I need help, I get a reply from support within a few minutes! What do you dislike about Close? I have not found something I dislike worth mentioning. Maybe deleting the past history of a lead. (Past calls etc) What problems is Close solving and how is that benefiting you? It makes keeping track of all tasks so much easier. I can run all my ...

"Close.io is the simplest, most effective CRM i've used for B2B deal tracking."

What do you like best about Close? The most helpful thing about close.io is the call tracker and it's abilites within the CRM to leave automated voicemails and also predictive calling. Compared to Salesforce you'd have to use some third party plugin. What do you dislike about Close? I'm sure if you were a salesforce admin you might be concerned about your future job loss. The fact is if you dig deep enough into plugins Salesforce WILL have all the features you WANT. But close.io has the ...

"A game changer for a 2-man team"

What do you like best about Close? I am now about 8 months into utilizing Close for the first time and could not be happier. I am on a team of just 2 using this CRM and the ease, functionality, ability to communicate, share files, etc have just gotten better and better with each update. Any time I have a question, customer support gets back to me within a few hours at the most, often times correcting any isseus I had run into. Close CS is also always looking for feedback and so I have sent ...

"It works well and they keep improving it"

What do you like best about Close? I have demo several CRMs in the past 18 months to 2 years, trying to find one that a) truly worked well as described, b) did not surprise you with price sticker shock to use all its features, and c) was easy to use. The Close.io support team is excellent to work with as one configures the system to meet your particular needs. One does not have to wait days to get a reply, and it is an answer to your questions with helpful suggestions, not just directions ...

"I have found Close to be the best as a CRM."

What do you like best about Close? I have found Close to be an easy to use CRM. Love the auto dialer option! This all in one CRM with it's call features are outstanding. Simple lead entry with follow up reminders is great. What do you dislike about Close? There is nothing that really stands out that I would say I dislike about this CRM. What problems is Close solving and how is that benefiting you? Being able to group my leads into different categories, so I'm able to target these groups ...

"I love Close. It is user-friendly, fast and provides great customer service. Thanks!!"

What do you like best about Close? The ability to quickly and easily access history and interactions with prospects and clients. I used a major competitor for 3 years and Close is comparable . What do you dislike about Close? I'd like to have more people in my org to have access without adding to the cost haha! What problems is Close solving and how is that benefiting you? A couple of things: exceeding my email limit, and being labeled as Spam when I make calls through Close. Close solved ...

"Exceptional Quality of Product and Service"

What do you like best about Close? Close is always evolving and they make it easy to use. With my limited understanding of the internet, integrations and software in general, Close has made it their mission to ensure I receive the best service with excellent support staff and continuous communication. Implementation was fairly easy. I was ready to go in minutes. I use Close daily and the ease of integration withy other programs is helpful What do you dislike about Close? My knowledge is ...

"its going great to be honest"

What do you like best about Close? menu options is good and is friendly to use, easy to implement things, customer support is responsive, frequently use by me, easy integration and has number of features. What do you dislike about Close? nothing as such for now all going good in using it. What problems is Close solving and how is that benefiting you? Close is solving alot of problems as acting as my CRM software to manage my leads and manage outbound and inbound calls.

"Close CRM"

What do you like best about Close? Its versatility and adaptability. Mostly what is most attractive is that Close maintains the history of touches, from the first outreach to the close (no pun intended). Close CRM records your voicemessages, incoming calls, texts and emails to the contact. It is the most comprehensive CRM I have seen to date. I cannot wait to grow into using more of its power. It even sourced local phone numbers for me to call through without me having to "shop" vendors and ...