Close

Amazing product but especially exceptional customer care

What do you like best? We have integrated Close heavily in our digital product. It's been easy, and despite that the APIs are still very powerful. They are in theory focused on small and medium sized B2B customer but we are a 50+ contact center (based in Bogotá, Colombia) focused on selling car insurances through phones and through our website. I'd say they're perfect for any service where the sales are relatively long time (ours are around a week with between 5 and 15 contacts per ...

Super User Friendly

What do you like best? It's very user friendly. I've only needed help a couple of times with questions and their response was almost immediate. Great for sales teams. What do you dislike? That other reps can access my inbox. I would like it more private but that could be a company settings issue. Recommendations to others considering the product: Do it! You won't regret the decision. What problems are you solving with the product? What benefits have you realized? ...

Best CRM

What do you like best? The way it organizes accounts and contacts on the same page What do you dislike? The reporting could be improved with a drag and drop capability to build your own reports Recommendations to others considering the product: This is the best CRM I've ever used and I used at least 10 other applications What problems are you solving with the product? What benefits have you realized? Volume of sales activity increased so much. Campaigns are easy to run ...

presents leads and actions in a simple and logical arrangement.

What do you like best? Close lets multiple reps or agents team up strongly on qualifying and converting leads. What do you dislike? I am not sure there are Macros like Zendesk. There seems to be a lot of manual copy-pasting, or worse, having to come up with new words for the same messages, over and over, and over agiain! Recommendations to others considering the product: What advice do you have for people considering Close? What problems are you solving with the product? ...

The Best CRM Platform In The Market Today

PROS & CONS What are the best aspects of this product? One can instantly see that the best thing about Close.io is the way it organizes the leads it captures - as companies and contacts within those companies. This unique approach is a time saver because we are able to sell to companies as a whole instead of peddling leads to individual people. This structure also simplifies the job of sales people as it pinpoints the contact points that have been made with potential clients in previous ...

A great CRM for today's SMBs.

PROS & CONS What are the best aspects of this product? Very easy to use. UX is fantastic. Communication transperancy is flat out amazing when it comes to customers. Its smart-view gives you the ability to filter just about anything! What aspects are problematic or could work better? Reporting is way too basic. Integrations are limited to just a few. What specific problems in your company were solved by this product? It's capable of covering the needs of a small-medium ...

One of the best company-based CRM out in today's market.

PROS & CONS What are the best aspects of this product? The greatest thing with Close.io is it's capable of organizing leads with contacts and companies. When it comes to selling to companies as opposed to separate people, the structure saved a ton of time for sales reps. Not only that, but it made things a lot simpler for those on sales. They get to see which contact points were made with potential clients they had before. What aspects are problematic or could work better? The thing ...

close review

What do you like best? close is very helpful especially in creating and call the customer all the formation of the customer is already there when you click it What do you dislike? sometimes there some interruption when calling and sending emails but its normal Recommendations to others considering the product: close is very useful in business specially when you need to engage with the customer by calling or email What problems are you solving with the product? What ...

Sales Software

What do you like best? Close is very easy to understand and this software has alot of features that can help you manage thousands of contacts! YES! been using this for couple of months now but i never get confused on who to follow up,to call, or to monitor because a feature where you can filter all the leads to make sure that you working on the right ones. What do you dislike? Theres really nothing wrong or something that i dont like- its quick and easy, plain simple so its perfect! ...

Great sales software with an amazing followup angle.

What do you like best? The powerdialer feature and email sequencing. What do you dislike? Lack of customizations you are not able to enhance the software or specific fields. You are limited, so If you have a database you are looking for this is not the software to use. There are other options. However, if you want purely a sales tool. This is the software for you. Recommendations to others considering the product: If you are looking to expand your business and make a lot of ...