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Compare Cherwell Asset Management vs Atera vs Zendesk Support vs Zoho Desk

Cherwell Asset Management

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Atera - Help Desk Software
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Overview

Description

Cherwell is a powerful yet simple IT Asset Management (ITAM) application for cost-effective, compliant and auditable computer equipment tracking. Cherwell's vision as a power-user friendly, ... Read More

Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $129 , monthly
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

User Ratings

4.2

(11)

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Software Demo

Demo

Cherwell Asset Management has not given any software demo yet

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Features

Total Features

10 Features

48 Features

Unique Features

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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $129 , monthly
          Pricing Plans
          • Not Available
          • Pro

            $159

            /user/month

            • Remote management automations & scripting

            • Windows support

            • Remote monitoring and alerts

            Show more +

          • Growth

            $209

            /user/month

            • All the magnitude of Pro

            • Mac and Linux support

            • Remote access using AnyDesk

            Show more +

          • Power

            $249

            /user/month

            • All the power of Growth

            • Custom analytics

            • Custom support addresses (unlimited)

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available

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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          5

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          246

          Very Good

          27

          Good

          2

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          Cherwell is a versatile solution that excels in asset aggregation and inventory management. Users appreciate its customizable interface that facilitates easy tracking of progress and service ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Provides a customizable interface for tracking progress and managing tickets efficiently.

          • Allows for easy customization and training others on usage.

          • Integrates Asset Management within the call tracking software for quick and detailed computer configurations view.

          • User-friendly interface with a web-based version for accessibility.

          • Helps in managing and prioritizing tickets or work orders effectively.

          • Some users find the UX somewhat confusing, requiring reference to documentation for clarity.

          • Occasional delays in entering tickets and receiving ticket numbers, affecting speed.

          • Challenges in searching for specific computers/devices within the system.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Sodexo

          Sodexo

          Domino's

          Domino's

          TGI Fridays

          TGI Fridays

          Media and Screenshots

          Screenshots
          IT Asset Lifecycle Management

          5 Screenshots

          Dashboard

          7 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Atera offers Free Trial, but Cherwell Asset Management does not.

          Cherwell Asset Management is designed for Large Enterprises, Medium Business and Small Business.

          Atera is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Atera begins at $129/user/month when monthly, while pricing details for Cherwell Asset Management are unavailable.

          Some top alternatives to Cherwell Asset Management includes Atera and SuperOps RMM.

          Some top alternatives to Atera includes Zendesk Support, Zoho Desk, Tidio Helpdesk, ConnectWise Control, Freshservice, ManageEngine ServiceDesk Plus, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].