spotsaas-logo
Get Listed

Compare Capsule vs SupportBee vs Zendesk Support vs Zoho Desk

Capsule - CRM Software
Get Quote
Get Quote
SupportBee - Help Desk Software
Get Quote
Get Quote

Overview

Description

Capsule is the leading Customer Relationship management tool for small and medium SaaS inbound businesses. A CRM that combines a full suite of pre-built features, an array of out-of-the box ... Read More

SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes ... Read More

Entry Level Pricing
  • Starts from $18 , yearly
  • Starts from $13 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

9.2/10

User Ratings

4.2

(31)
Get Quote
Get Quote

Software Demo

Demo

Features

Total Features

30 Features

16 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $18 , yearly
          • $13 , Billed Yearly
          Pricing Plans
          • Starter

            $21

            /user/month

            • Our Starter plan gives you:

            • 30000 Contacts

            • Email Templates

            Show more +

          • Growth

            $38

            /user/month

            • Everything in Starter plus:

            • 60000 Contacts

            • Workflow Automations

            Show more +

          • Advanced

            $60

            /user/month

            • Everything in Growth plus:

            • 120000 Contacts

            • Contact Enrichment

          • Browse all pricing plans
          • Startup

            • Unlimited Email Inboxes/Tickets

            • Customer Management

            • Snippets

            Show more +

          • Enterprise

            • Includes features of Startup plan, plus

            • Teams: 3

            • Knowledge Base Software: 3 Sites

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          210

          Very Good

          51

          Good

          14

          Poor

          2

          Terible

          1

          Excellent

          1

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Hyperact

          Hyperact

          Family Wise LTD

          Family Wise LTD

          Fuzzy Labs

          Fuzzy Labs

          SupportBee_customers_0

          SupportBee_customers_0

          SupportBee_customers_1

          SupportBee_customers_1

          SupportBee_customers_2

          SupportBee_customers_2

          Media and Screenshots

          Screenshots
          Tracks

          5 Screenshots

          Comments

          5 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Capsule and SupportBee offer a Free Trial.

          Capsule is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          SupportBee is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Capsule Starts at $18/user/month when yearly whereas for SupportBee Starts at $13/User/Month when Billed Yearly.

          Some top alternatives to Capsule includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, SimpleCRM, Simply CRM, Easy Simple CRM, Lime CRM, webCRM, Cool Life CRM, Pipeline CRM and LOGICRM.

          Some top alternatives to SupportBee includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HelpdeskEddy, Max HelpDesk and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].