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Compare BoldDesk vs TechExcel ServiceWise

BoldDesk - Help Desk Software
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Overview

Description

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More

TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can host and execute ITIL and other IT ... Read More

Entry Level Pricing
  • Starts from $8 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.7/10

Not Available

User Ratings

3.9

(9)
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Software Demo

Demo

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Features

Total Features

15 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $8 , Billed Yearly
        • Not Available
        Pricing Plans
        • Standard (Agent Based)

          • Email ticketing

          • Knowledge base

          • Ticket auto assignment

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        • Growth (Agent Based)

          • Includes features of Starter plan, plus

          • Ticket event and time trigger rules

          • CSAT surveys

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        • Enterprise (Agent Based)

          • Includes features of Growth plan, plus

          • Multi-brand help desk

          • Multi-brand knowledge base

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        • Browse all pricing plans
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        2

        Very Good

        0

        Good

        0

        Poor

        2

        Terible

        0

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        IBM

        IBM

        Intel

        Intel

        Siemens

        Siemens

        TriTech

        TriTech

        Premier Health

        Premier Health

        Media and Screenshots

        Screenshots

        No screenshots available.

        Live Sync

        4 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        2 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both BoldDesk and TechExcel ServiceWise offer a Free Trial.

        BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

        TechExcel ServiceWise is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of BoldDesk begins at $8/User/Month when Billed Yearly, while pricing details for TechExcel ServiceWise are unavailable.

        Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

        Some top alternatives to TechExcel ServiceWise includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, Help Desk Premier, DeskXpand and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].