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Compare BoldDesk vs Halo Service Desk

BoldDesk - Help Desk Software
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Overview

Description

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More

Halo Service Desk Software is a cloud-based, web-based application that enables user to manage IT and technical support service desk via a single pane of glass. It provides powerful set of ... Read More

Entry Level Pricing
  • Starts from $8 , Billed Yearly
  • Starts from $40
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.7/10

Not Available

User Ratings

4.6

(52)
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Software Demo

Demo

Features

Total Features

15 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $8 , Billed Yearly
        • $40
        Pricing Plans
        • Standard (Agent Based)

          • Email ticketing

          • Knowledge base

          • Ticket auto assignment

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        • Growth (Agent Based)

          • Includes features of Starter plan, plus

          • Ticket event and time trigger rules

          • CSAT surveys

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        • Enterprise (Agent Based)

          • Includes features of Growth plan, plus

          • Multi-brand help desk

          • Multi-brand knowledge base

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        • Browse all pricing plans
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        20

        Very Good

        5

        Good

        0

        Poor

        0

        Terible

        0

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        IBM

        IBM

        Intel

        Intel

        Siemens

        Siemens

        Sony Music

        Sony Music

        Suzuki

        Suzuki

        University Of  Cambridge

        University Of Cambridge

        Media and Screenshots

        Screenshots

        No screenshots available.

        HaloSD Report

        2 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        4 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both BoldDesk and Halo Service Desk offer a Free Trial.

        BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

        Halo Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for BoldDesk Starts at $8/User/Month when Billed Yearly whereas for Halo Service Desk Starts at $40/User/Month.

        Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

        Some top alternatives to Halo Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, HelpDesk, TOPdesk, ReadyDesk, UseDesk, Milldesk, Sitehelpdesk and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].