Compare BigCommerce vs Gorgias vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	BigCommerce (617) Get Quote Get Quote	Gorgias (497) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More	The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More
Entry Level Pricing	Not Available	Starts from $10
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.6/10	9.6/10
User Ratings	3.7	4.3 (87)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	20 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$10
Pricing Plans	Not Available	Starter Get Started 50 billable tickets / month (+ $0.40 / extra ticket) 3 user seats 2 social media channels: Facebook, Instagram Show more + Basic Get Started 300 billable tickets / month (+ $40 / 100 extra tickets) Up to 500 user seats 2 social media channels: Facebook, Instagram Show more + Pro Get Started 2,000 billable tickets / month (+ $36 / 100 extra tickets) Up to 500 user seats 2 social media channels: Facebook, Instagram Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	No reviews available for the product	4.3 (based on 87 reviews)
Rating Distribution	No reviews available for the product	Excellent 372 Very Good 116 Good 6 Poor 2 Terible 1
Expert's Review generated by AI	BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless ...Read more	No Expert ai Review available for the product
Pros and Cons	Intuitive and easy to use, even for non-developers. Excellent customer service and support. Robust product management tools and customizable themes. Seamless integration with various third-party applications. Limited selection in Marketplace for additional apps and connectors. Some aspects like product categories can be complicated to set up.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews) Zendesk Talk 4.3 (39 reviews) MailChimp 3.9 (27427 reviews)	Autopilot 4.2 (517 reviews) Omnisend 4.3 (1840 reviews) Klaviyo 4.4 (1985 reviews)

Customers

Customers	Bohemian Traders The Pink Lily Boutique Twirly Girl	Steve Madden RadioShack Bokksu

Media and Screenshots

Screenshots	7 Screenshots	4 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Squarespace 4.5 SimpleShop CS-Cart 4.6	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Gorgias offers Free Trial, but BigCommerce does not.

BigCommerce is designed for Large Enterprises, Medium Business and Small Business.

Gorgias is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Gorgias begins at $10, while pricing details for BigCommerce are unavailable.

Some top alternatives to BigCommerce includes Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus, Square Ecommerce, Shopify, Shopnix, Magento Open Source and Square Online Store.

Some top alternatives to Gorgias includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare BigCommerce vs Gorgias vs Zendesk Support vs Zoho Desk

BigCommerce

Gorgias

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure