spotsaas-logo
Get Listed

Compare BigCommerce vs CloudTalk vs Nextiva

Get Quote
Get Quote

Overview

Description

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $25 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.6/10

9.6/10

User Ratings

3.7

Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

20 Features

10 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $25 , Billed Yearly
          Pricing Pans
          • Not Available
          • Starter

            • Unlimited inbound & intracompany calls

            • Click to call

            • Automated call distribution

            Show more +

          • Essential

            • All Starter features, plus

            • Advanced analytics with unlimited history

            • Real-time client dashboard

            Show more +

          • Expert

            • All Essential features, plus

            • Salesforce integration

            • Power Dialer, Smart Dialer

            Show more +

          • Browse all pricing plans
          Pricing Page

          Pricing information not available

          cloudtalk pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          842

          Very Good

          342

          Good

          46

          Poor

          22

          Terible

          45

          Expert's Review generated by AI

          BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless ...Read more

          Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more

          Pros and Cons
          • Intuitive and easy to use, even for non-developers.

          • Excellent customer service and support.

          • Robust product management tools and customizable themes.

          • Seamless integration with various third-party applications.

          • Fast and responsive support available.

          • Limited selection in Marketplace for additional apps and connectors.

          • Some aspects like product categories can be complicated to set up.

          • Richness of features can be overwhelming for newcomers without proper support.

          • Easy to use interface with seamless integration for productivity tools like CRM systems.

          • Fast and responsive customer support appreciated by users for efficient issue resolution.

          • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

          • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

          • User-friendly design and intuitive features make it dummy-proof and suitable for non-technical users.

          • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

          • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

          • Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Twirly Girl

          Twirly Girl

          Woolrich

          Woolrich

          Spearmint LOVE

          Spearmint LOVE

          No Customers information available.

          Media and Screenshots

          Screenshots
          BigCommerce_Screenshot 1

          7 Screenshots

          Agent Information

          3 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Alternatives

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          CloudTalk offers Free Trial, but BigCommerce does not.

          BigCommerce is designed for Large Enterprises, Medium Business and Small Business.

          CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of CloudTalk begins at $25/User/Month when Billed Yearly, while pricing details for BigCommerce are unavailable.

          Some top alternatives to BigCommerce includes Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus, Square Ecommerce, Shopify, Shopnix, Magento Open Source and Square Online Store.

          Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].