Yes, both Back and HelpDesk offer a Free Trial.
Back is designed for Large Enterprises, Medium Business and Small Business.
HelpDesk is designed for Large Enterprises, Medium Business and Small Business.
The starting price of HelpDesk begins at $29/User/Month when Billed Yearly, while pricing details for Back are unavailable.
Some top alternatives to Back includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Halo Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, Sitehelpdesk, LabiDesk, BoldDesk and Scopedesk.
Some top alternatives to HelpDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.