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Compare Astute Agent vs ProProfs Help Desk vs Zoho Desk vs Zendesk Support

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Overview

Description

Astute Agent is a help desk software for small and medium businesses and organizations. It provides three modules: Issue Manager, Knowledge Base and Mail Monitor. As an issue tracking ... Read More

From the simple interface, to the powerful base features, everything in this package was thought through. ProProfs Help Desk is the perfect solution for companies needing help ticketing ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $10 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

8.5/10

8.7/10

User Ratings

3.9

(5)

4.5

(36)
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Software Demo

Demo

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Features

Total Features

15 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $10 , Billed Yearly
          Pricing Pans
          • Not Available
          • Essentials

            • Unlimited Tickets: Unlimited

            • Inboxes: 3

            • Departments & Teams: 3

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          • Premium

            • Unlimited Tickets: Unlimited

            • Inboxes: 5

            • Departments & Teams: 5

            Show more +

          • Enterprise

            • Includes features of Premium plan, plus

            • Inboxes: Unlimited

            • Departments & Teams: Unlimited

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          Pricing Page

          Pricing information not available

          proprofs-help-desk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          0

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          14

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          McDonald's

          McDonald's

          BandG Foods

          BandG Foods

          Domino's Pizza

          Domino's Pizza

          Adobe

          Adobe

          Acer

          Acer

          opencart

          opencart

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          ProProfs Help Desk offers Free Trial, but Astute Agent does not.

          Astute Agent is designed for Large Enterprises, Medium Business and Small Business.

          ProProfs Help Desk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of ProProfs Help Desk begins at $10/User/Month when Billed Yearly, while pricing details for Astute Agent are unavailable.

          Some top alternatives to Astute Agent includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ProProfs Help Desk, HelpDesk, Jitbit Helpdesk, CRMdesk, ReadyDesk, UseDesk, Trakdesk, LabiDesk, HESK, DeskXpand and BoldDesk.

          Some top alternatives to ProProfs Help Desk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, Help Desk Premier, DeskXpand and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].