Compare Act-On vs Salesforce Service Cloud vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Act-On (1014) Get Quote Get Quote	Salesforce Service Cloud (780) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Act-On is a marketing automation software that helps businesses to capture, nurture and react to all of their potential leads through a single, smart cloud-based platform.It is the leading ... Read More	Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More
Entry Level Pricing	Starts from $900	Starts from $25 , yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	8.9/10	9.6/10
User Ratings	4.1 (1205)	4.6 (1867)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	17 Features
Unique Features
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Pricing

Pricing Option
Starting From	$900	$25 , yearly
Pricing Pans	Not Available	Starter Suite $25 /user/month Get Started Dynamic Email Marketing and Analytics Out-of-the-box Sales Processes Seamless Customer Service Show more + Pro Suite $100 /user/month Get Started Everything in Starter plus Enhanced; Real-Time Chat Greater Customization and Automation Sales Quoting and Forecasting Show more + Enterprise $165 /user/month Get Started AI for Customer Service Self-Service Help Center Workflow Automation Browse all pricing plans
Pricing Page
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.1 (based on 1205 reviews)	4.6 (based on 1867 reviews)
Rating Distribution	Excellent 566 Very Good 324 Good 72 Poor 15 Terible 37	Excellent 774 Very Good 6 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Act-On is a versatile and reliable marketing automation platform that stands out for its user-friendly interface, robust capabilities, and outstanding customer support. Users repeatedly praise ...Read more	No Expert ai Review available for the product
Pros and Cons	Outstanding customer support with timely assistance and deep product knowledge. Intuitive user interface that simplifies navigation and does not demand advanced technical expertise. Drag-and-drop email builder and customizable templates streamline email campaign creation. Comprehensive reporting and analytics for tracking leads, digital activity, and ROI. Robust integration with popular CRMs like Salesforce and NetSuite, enhancing marketing data flow. The platform's extensive features can be overwhelming for newcomers without proper guidance. Some user feedback suggests the email and landing page builders could be more user-friendly. Customization options can require additional effort or expertise to fully leverage.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Vidyard 4.4 (1328 reviews) Wistia 4.4 (733 reviews) Cisco Webex Meetings 4.3 (27999 reviews)	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	AuditFile American Endowment Foundation SKF	Ticketmaster IBM NBC

Media and Screenshots

Screenshots	2 Screenshots	4 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Outgrow 4.7 ActiveCampaign 4.5 CleverTap 4.5	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Salesforce Service Cloud offers Free Trial, but Act-On does not.

Act-On is designed for Large Enterprises, Medium Business and Small Business.

Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Act-On Starts at $900/Month whereas for Salesforce Service Cloud Starts at $25/user/month when yearly.

Some top alternatives to Act-On includes Outgrow, ActiveCampaign, CleverTap, Moosend, Jumplead, Omnisend, ActiveTrail, LeadSquared Marketing Automation, LeadBI, Net-Results, MaaxMarket, SAS Marketing Automation, Marketing Optimizer, Zoho Marketing Automation and Ackwire.

Some top alternatives to Salesforce Service Cloud includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Act-On vs Salesforce Service Cloud vs Zoho Desk vs Zendesk Support

Act-On

Salesforce Service Cloud

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure