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List of Service Desk Software

What is Service Desk Software?

Customer satisfaction is a highly important aspect for today's businesses. Because of this, it is essential that every new query is attended to and every issue is resolved with as much efficiency as possible. The best way to achieve this is through the use of awesome service desk software....  Read more

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Researched and Edited by Rajat Gupta

Last updated: April 2025

Service Desk Software overview

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page-author

Researched and Edited by Rajat Gupta

Last updated: April 2025

Unique Features

  • Self Service Portal

  • Live Chat

  • Contract (SLA Management)

  • Knowledge Base

+ 13 more

Pricing

  • 57% Software offers Free Trial

  • 12% Software offers Freemium

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Showing 41-49 out of 49

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List of the Top Service Desk Software as of April 2025

Mint Service Desk - Service Desk Software

Mint Service Desk

Streamline your customer service with Mint Service Desk.

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4.7

(20)

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Product Description

Mint Service Desk is a cloud based customer service and desktop support software system for managing customer service related tasks like customer, tickets, tasks, time tracking, and calendar. It is a single platform with tools and instant wizards to help and create support desk software ...

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Pricing

Mint Service Desk offers custom pricing plan

Jira Service Desk - Service Desk Software

Jira Service Desk

Efficiently manage service requests with ease.

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Product Description

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...

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Pricing

Free Trial available, Try Now

Starts from $10One-Time Payment, also offers free forever plan

Hipporello - Service Desk Software

Hipporello

Streamline your business with Hipporello.

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Product Description

Hipporello is a service desk software designed for small tech businesses. The cloud based application has all the features that staff needs, including an intuitive and well-organized interface, email ticketing, Knowledge base and numerous productivity tools. And it's simple to set up and use.

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Pricing

Hipporello offers custom pricing plan

atSpoke - Service Desk Software

atSpoke

Elevating service and efficiency in learning organizations.

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4.5

(62)

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Product Description

The atSpoke Service Desk Software is the leading platform for Learning Organizations. atSpoke gives organizations a way to build a culture of service, dramatically improve customer satisfaction, boost operational efficiency and save millions while developing their own talent.

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Pricing

Starts from $5/User/Month

Ivanti Service Manager - Service Desk Software

Ivanti Service Manager

Elevate your IT service management with Ivanti.

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Product Description

Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. It's an end-to-end solution that works with the current processes, tools, ...

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Pricing

Free Trial available

Ivanti Service Manager offers custom pricing plan

SolarWinds Service Desk - Service Desk Software

SolarWinds Service Desk

Streamline IT service management with SolarWinds.

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Product Description

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of their issues and integrated tools that make it easier to deliver the right services at the right time.

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Pricing

Free Trial available, Try Now

Starts from $19/User/Month

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

Solving IT problems, keeping businesses running smoothly.

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Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

EV Service Manager - Service Desk Software

EV Service Manager

Efficiently manage customer support with ease.

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3.9

(82)

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Product Description

EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician who can log on and start working on the case straight away, using knowledge base and other tools within the ...

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Pricing

EV Service Manager offers custom pricing plan

Freshservice - Service Desk Software

Freshservice

Streamline your support process with ease.

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Product Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

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Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

Service Desk Software Buyer's Guide

How to Choose The Best Service Desk Software For 2025