7.6
Spot Score
Connecting businesses with customers, one channel at a time.
Main Features
Pricing
Starts from $299/Month, also offers free forever plan
Showing 1-6 out of 6
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Live Chat
Unique Features
Concurrency Support
Queue Management (Calls)
IVR Support
+ 2 more
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
9.0
Spot Score
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Product Description
Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Live Chat
Unique Features
Concurrency Support
Progressive Dialer
Predictive Dialer
+ 4 more
Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
8.8
Spot Score
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Product Description
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Live Chat
Unique Features
Concurrency Support
Progressive Dialer
Predictive Dialer
+ 4 more
Pricing
Starts from $50/User/Month
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Live Chat
Unique Features
Concurrency Support
Progressive Dialer
Predictive Dialer
+ 4 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
9.8
Spot Score
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Product Description
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreCommon Features
Live Chat
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 21 more
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
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Product Description
Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool provides a full suite of features for a robust call handler experience, including an automated call recording ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $30/User/Month
