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7.6

Spot Score

Whelp - Call Center Software

Whelp Alternatives and Competitors

Connecting businesses with customers, one channel at a time.

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Main Features

  • Live Chat
  • Inbound Call Center
  • Outbound Call Center

Pricing

  • Starts from $299/Month, also offers free forever plan

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List of the Top Whelp alternatives as of January 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

Unique Features

  • Concurrency Support

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

9.0

Spot Score

Zendesk Talk - Call Center Software

Zendesk Talk

Personalized service for efficient problem resolution.

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4.3

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Product Description

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

Unique Features

  • Concurrency Support

  • Progressive Dialer

  • Predictive Dialer

+ 4 more

Pricing

Free Trial available

Starts from $9/User/Month, also offers free forever plan

8.7

Spot Score

XCALLY - Call Center Software

XCALLY

Connect, streamline, and elevate your call center operations.

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Product Description

Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

Unique Features

  • Progressive Dialer

  • Predictive Dialer

  • Queue Management (Calls)

+ 3 more

Pricing

XCALLY offers custom pricing plan

8.8

Spot Score

uContact - Call Center Software

uContact

Streamline your call center experience with uContact.

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4.9

(29)

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Product Description

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

Unique Features

  • Concurrency Support

  • Progressive Dialer

  • Predictive Dialer

+ 4 more

Pricing

Starts from $50/User/Month

8.9

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

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4.7

(80)

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Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

Unique Features

  • Concurrency Support

  • Progressive Dialer

  • Predictive Dialer

+ 4 more

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

7.4

Spot Score

TelebuHub - Call Center Software

TelebuHub

Streamline your call center operations with ease.

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Product Description

TeleBuHub is a powerful call center software that works with any type of IP phones or soft phones, and any PBX. It comes bundled with real-time reporting with both web and FTP report delivery, outbound dialing engine with click to dial recording capability, inbound call processing queues for ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

Unique Features

  • Progressive Dialer

  • Predictive Dialer

  • IVR Support

Pricing

TelebuHub offers custom pricing plan

9.8

Spot Score

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

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Product Description

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

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Common Features

  • Live Chat

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 21 more

Pricing

Free Trial available

Starts from $15/User/Month, also offers free forever plan

Aircall - Contact Center Operations Software

Aircall

Streamline customer service with Aircall's all-in-one solution.

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Product Description

Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool provides a full suite of features for a robust call handler experience, including an automated call recording ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $30/User/Month

RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

Streamline your customer service with ease.

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3.7

(50)

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Product Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...

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Common Features

No common features

Unique Features

No unique features

Pricing

RingCentral Contact Center offers custom pricing plan

8.3

Spot Score

My Hotline - Call Center Software

My Hotline

Streamline your calls, boost productivity.

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Product Description

My Hotline is an innovative Call Management Software that streamlines business operations in the cloud. With its customizable tools, it automates call recording and routing to cater to customer needs. It also offers a Cloud Telephony Integrated CRM for analyzing sales and generating detailed ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

Unique Features

  • Concurrency Support

  • Progressive Dialer

  • Predictive Dialer

+ 4 more

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Researched by Rajat Gupta