Transforming customer service for effortless satisfaction.
User Ratings
Main Features
Pricing
SP Customer Service offers custom pricing plan
Showing 1-10 out of 10
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9.5
Spot Score
RECOMMENDED
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read moreCommon Features
Ticket Management
Knowledge Base
Self Service Portal
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 10 more
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Ticket Management
Knowledge Base
Self Service Portal
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 9 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
8.1
Spot Score
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Product Description
Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...
Read moreCommon Features
Ticket Management
Knowledge Base
Unique Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 5 more
Pricing
Free Trial available
Starts from $15/User/Month
9.6
Spot Score
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Product Description
Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...
Read moreCommon Features
Ticket Management
Knowledge Base
Self Service Portal
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Pricing
Free Trial available, Try Now
Starts from $25/user/month when yearly
8.5
Spot Score
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Product Description
Kiodesk is an online help desk software designed for small to mid-size businesses. Features include help desk ticketing system, database of customer purchase history, task tracking system, work order management, knowledge base, and more. Kiodesk combines outstanding support with ease of use for ...
Read moreCommon Features
Ticket Management
Knowledge Base
Self Service Portal
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 10 more
8.7
Spot Score
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Product Description
BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, develop personalized support creation forms, collaborate with your team, and increase agent productivity. Plus, ...
Read moreCommon Features
Ticket Management
Knowledge Base
Self Service Portal
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 9 more
Pricing
Free Trial available
Starts from $8/User/Month when Billed Yearly
8.5
Spot Score
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Product Description
ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all poker-face, middle and back-office functions into one platform, thus benefitting the teams for ...
Read moreCommon Features
Ticket Management
Knowledge Base
Self Service Portal
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 8 more
Pricing
ServiceNow Customer Service Management offers custom pricing plan
8.0
Spot Score
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Product Description
Little SaaS Communication is a customer helpdesk platform built to simplify the process of resolving customer queries. It is designed to unify data and streamline operations to bring teams together and drastically reduce the time required to address customer questions. It is an all-in-one ...
Read moreCommon Features
Ticket Management
Knowledge Base
Self Service Portal
Unique Features
Multi-Channel Communication
Document Storage
Known Issue Management
+ 3 more
Pricing
Starts from $30/Month, also offers free forever plan
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Product Description
Qualified is an innovative Conversational Marketing Chatbot that enables businesses to maximize their revenue by leveraging their website. It empowers them to identify their most desirable site visitors, start conversations to convert outbound and promotional website visitors, and detect ...
Read moreCommon Features
Knowledge Base
Unique Features
Pop-ups
Alerts
Co-Browsing
+ 11 more
Pricing
Starts from $3000/Month
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Product Description
Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively engage and reach out to team members. This revolutionary communication platform aids in the construction of ...
Read moreCommon Features
No common features
Unique Features
Calendar Management
Employee Database
Access Control
+ 7 more
Pricing
Workvivo offers custom pricing plan
