8.0
Spot Score
Streamline customer communication with efficient helpdesk software.
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Starts from $30/Month, also offers free forever plan
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AU
Anonymous User
08/31/23
"Best Communication App"
What do you like best about Communication? Easy to use and the UI is simpler than expected. What do you dislike about Communication? For me, the app should have a huddle button so that we can easily set up group meeting. What problems is Communication solving and how is that benefiting you? This app is helping me to communicate with the people who I'm working with easily. Which is a big help when it comes to solving issues.
VM
VijayKumar M
05/19/22
"A nice platform to get valuable insights from multiple participants !"
What do you like best about Communication? Services and tools offered. It was very good to utilize this nice product. What do you dislike about Communication? Nothing. I will tell at a later stage if any issue. Recommendations to others considering Communication: I would highly recommend everyone to utilize the services offered by Communication. What problems is Communication solving and how is that benefiting you? Engage participants in online conferences and workshops.
CA
Charlton A
02/24/21
"A brilliant Help Desk solution."
What do you like best about Communication? Through this tool,it's possible to provide customers support services to our clients. It's simple to engage with all our clients seamlessly through this tool. This software enhances live chatting with our clients. Has a clean and well designed users interface making it simple to use. What do you dislike about Communication? I lack anything to complain as this tool matches all our needs. Recommendations to others considering Communication: It's a ...
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PP
Pattara P
02/08/21
"Simple and Easy to user Support Solution"
What do you like best about Communication? II like the simplicity of the app. The experience so far has been very smooth. I set up my inbox and knowledgebase within minutes. Now I can centralize the support channels for my customers. Plus I can have custom domains for my knowledge base as well. What do you dislike about Communication? Knowledgebase can definitely be improved. I am not a fan of the current knowledgebase style as it is too simple. So simple that it looks unprofessional. I ...
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KT
Kitti T
02/08/21
"Make website feel alive!"
What do you like best about Communication? After setting on my website, it help me communicate with my client easier. The chat process is fast. On app they show time when client start typing and show how much time they waiting for reply. I can assign and tag who responded, it very helpful on tracking process. Easy to create Knowledge Based Document too. What do you dislike about Communication? I like least about the look, it will be better if they have more beautiful template. And if the ...
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SR
Suttichai R
02/07/21
"The system is very fast."
What do you like best about Communication? The system is very fast I can combine clients to answer questions in one place. What do you dislike about Communication? The price is not cheap Sometimes, if I have to change the domain name, several steps have to be taken. What problems is Communication solving and how is that benefiting you? I work with my teammates much faster.
KM
Kevin M
11/26/20
"A small business must have!"
What do you like best about Communication? For my small web agency, I need an application that allowed communication between me and my team with some customer sided interactions as well. The shared inbox feature of Communication is perfect for this. All of the features aren't released yet but once I setup my self-hosted SMTP, I was able to send a reply to tickets/emails using my business email. My freelancer was able to see the customer ticket on the same dashboard, this keeps the entire ...
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SL
Sutee L
02/09/21
"Setting up is quite easy. It works for my business"
What do you like best about Communication? easy to setup; I can set it up and start working within 12 minutes on my wordpress. What do you dislike about Communication? UI in control panel, It's too simple (need to tweak a little bit) What problems is Communication solving and how is that benefiting you? Easy to live chat with my customer and I can set pre-article for answer it manually/automatically .
AA
anucha a
02/08/21
"It works fast, light, doesn't look messy, and the price is affordable."
What do you like best about Communication? It works fast, light, doesn't look messy What do you dislike about Communication? The mask design needs to be improved, and I hope the pattern is still simple. Recommendations to others considering Communication: It's worth it for the price you pay. What problems is Communication solving and how is that benefiting you? I was able to use it without spending too much time studying it and it saved me money.
AU
Anonymous User
02/08/21
"Love the product!"
What do you like best about Communication? The apps is very easy to use. Also, the installation is very simple. No matter you are a beginner or expert. Communication will fit for all. The Speed of the app is crazy, you need to try them out. What do you dislike about Communication? Using with up to 10 user will cost you more. Recommendations to others considering Communication: Definitely need to try What problems is Communication solving and how is that benefiting you? Be able to resonse to ...
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