Spot Score

Raiseaticket

Effortless help desk solutions for all businesses.

4.3

(35)

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Raiseaticket offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Support

FAQs

What is Raiseaticket?

Affiliate Disclosure

Raiseaticket is an affordable help desk software that is easy to use for both technical support or office staff. It comes with many features to aid in customer support, including email support, integrated feedback system, live chat window, remote control access, guides, backend information for tech support, secure payment system and much more. The Raiseaticket desktop app makes it easy to request support, monitor the status of tickets, and stay on top of internal communications all in one place.

Pricing

Raiseaticket offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Raiseaticket software demo

Raiseaticket has not given any software demo yet

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Raiseaticket Features

Show Feature Explanation

Features Score:

Self Service Portal

Live Chat

Alerts (Escalation)

Contract (SLA Management)

Known Issue Management

Macros (Templated Responses)

Multi-Channel Communication

Incident Management

Raiseaticket Pricing

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Free Trial

Not available

Raiseaticket Pricing

Raiseaticket offers custom pricing plan
Offers free forever plan

Pricing Model

Freemium
Paid Plans (Quotation Based )

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Pricing Plans

Raiseaticket

Channels Email Web Portal
Email
Web Portal
Customer Management Company Management User Management
Company Management

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On-Premise

OPEX based – per user billing model
Customization and whitelabel options
High availability options and private cloud disaster recovery options
24/7 mission critical appliance and application support options

Explore in-depth pricing

Screenshots of the Raiseaticket Pricing Page

Disclaimer: Pricing information for Raiseaticket is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Raiseaticket

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Raiseaticket Reviews & Ratings

4.3

Very Good

Based on 35 ratings & 3 reviews

Rating Distribution

Excellent

(1)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Anonymous User

09/10/21

5 out of 5

"Excellent tool for small businesses."

What do you like best about Raiseaticket? Ease of use. This system easily integrates to my google workflow using emails and gets the work done. Soft ...

Melvin A

09/04/19

4 out of 5

"Robust platform with excellent tools for analysis and reporting"

What do you like best about Raiseaticket? The best thing about Raiseaticket is without a doubt its prices, which are per agent and are very ...

Guillermo L

08/16/19

4 out of 5

"Raiseaticket is a robust tool and also has excellent analysis functions"

What do you like best about Raiseaticket? Raiseaticket is a solution developed on the centralization of customer services in a single portal, that is ...

View all Reviews

Raiseaticket Support

Contact

+356 2570 5000

Customer Service

24/7 (Live rep)

Online

Location

Birkirkara, Malta

Reach out to Raiseaticket Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Raiseaticket is a Help Desk Software. Raiseaticket offers Incident Management, Multi-Channel Communication, Macros (Templated Responses), Document Storage, Ticket Management and many more functionalities.

Some top alternatives to Raiseaticket includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and Scopedesk.

Yes, Raiseaticket provides API.

No, Raiseaticket doesn't provide mobile app.

Raiseaticket is located in Birkirkara, Malta

Raiseaticket offers Freemium, Quotation Based pricing models

We don't have information regarding integrations of the Raiseaticket as of now.

The starting price is not disclosed by Raiseaticket. You can visit Raiseaticket pricing page to get the latest pricing.

Researched by Rajat Gupta