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9.3

Spot Score

Promoter.io - NPS Software

Promoter.io

MIGRATED TO Retently

Streamline your NPS surveys with automated analysis.

3.8

(432)
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Starts from $100/Month, also offers free forever plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

This Product has been Migrated to Retently

What is Promoter.io?

Affiliate Disclosure

Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in minutes! User can also email reports, set reminders based on responses, and do funnels.

Pricing

  • Starts from $100/Month

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

Promoter.io software demo

View demo

Promoter.io Features

Features Score:

Reporting (Analytics)
Email Marketing
Data Analysis Tools
Feedback Management
Multi-language Support
Third-party Integration
Sentiment Analysis
Custom Survey URLs
Mobile Survey
Site Intercept Survey
Support Audio / Images / Video
Text Analytics
Predictive Analysis
Pulse Surveys
Anonymous Feedback
Survey Builder
SMS Surveys
Email Surveys
Customer NPS

Promoter.io Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Promoter.io Pricing

  • Starts from $100/Month

  • Offers free forever plan

Pricing Model

  • Free trial

  • Freemium

  • Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Free

  • 250 Surveys per Month

  • Reporting

  • Unlimited Users

Basic

$100

/Month

  • 10,000 Surveys per Month

  • Premium Support Online

  • Reporting

  • Unlimited Users

  • Turnkey Integrations

Show more +

Scale

$150

/Month

  • 50,000 Surveys per Month

  • Premium Support Online

  • Reporting

  • Unlimited Users

  • Turnkey Integrations

Show more +

Professional

$225

/Month

  • 100,000 Surveys per Month

  • Premium Support Online

  • Reporting

  • Unlimited Users

  • Turnkey Integrations

Show more +

Explore in-depth pricing

Screenshots of the Promoter.io Pricing Page

Promoter.io pricing

Disclaimer: Pricing information for Promoter.io is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Promoter.io

Free Promoter.io Alternatives

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View all Promoter.io alternatives

Promoter.io Reviews & Ratings

3.8

Very Good

Based on 432 ratings & 40 reviews

Rating Distribution

Excellent

(30)

Very Good

(8)

Good

(0)

Poor

(1)

Terible

(1)

Expert's Review generated by AI

Promoter.io stands out as a valuable tool for gathering customer feedback efficiently and effectively. Users appreciate its versatility in creating surveys that provide deep insights into clients' needs and concerns. The platform's ease of use and continuous updates add significant value to companies seeking to enhance their customer service strategies. While ...Read more

Promoter.io pros and cons

  • Easy to use platform for collecting NPS data with high response rates.

  • Intuitive interface and customizable inputs for tailored feedback.

  • Excellent customer service and support, providing valuable guidance.

  • Automated processes simplify tasks and improve efficiency.

  • Ability to track and manage NPS program in a centralized location.

  • Pricing can be seen as relatively high, especially for small volumes of users.

  • Some users find limitations in flexibility and features at certain pricing levels.

  • Issues with data verification and field management in spreadsheet uploads.

User Review

LR

Leonard R

03/06/20

0.5 out of 5

Terrible Customer Service

What do you like best? It can be a great resource for companies when properly implemented. What do you dislike? We were truly excited to ...

Read more

06/12/19

4.5 out of 5

The software that exceeded our expectations

What do you like best? I love that through this platform I can get to know my clients a lot better, because through the surveys I can distinguish ...

Read more

SH

Steven H

06/12/19

4.5 out of 5

The software that exceeded our expectations

What do you like best? I love that through this platform I can get to know my clients a lot better, because through the surveys I can distinguish ...

Read more

05/23/19

4 out of 5

Process automation for your business

What do you like best? This system allows me to be able to automate a number of processes in order to simplify the execution time of each task, ...

Read more

View all Reviews

Promoter.io Customers

Hatch-logo

Hatch

Outdoorsy-logo

Outdoorsy

Outdoor Voices-logo

Outdoor Voices

LovePop-logo

LovePop

Care of-logo

Care of

Promoter.io Integrations

BigCommerce - Ecommerce Software
BigCommerce

3.7

Shopify - Ecommerce Software
Shopify

4.4

Promoter.io Support

Contact

+1 855-435-5777

Customer Service

Online

Location

San Antonio, Texas

Reach out to Promoter.io Social channels

Promoter.io YouTube

Promoter.io LinkedIn

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Promoter.io is a NPS Software. Promoter.io offers SMS Surveys, Email Surveys, Survey Builder, Customer NPS, Pulse Surveys and many more functionalities.

Some top alternatives to Promoter.io includes Zonka Feedback, Customer.guru, Startquestion, YesInsights and SmileBack.

Yes, Promoter.io provides API.

No, Promoter.io doesn't provide mobile app.

Promoter.io is located in San Antonio, Texas

Promoter.io offers Free Trial, Freemium, Subscription pricing models

Yes, Promoter.io can integrate with BigCommerce

The starting price of Promoter.io is $100/Month

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