Net Promoter Score (NPS) surveys are a simple, one question way of measuring the customer experience and determining if customers will continue to purchase your products or services. The purpose of this article is to show you what NPS software is and how it can help your business grow. Net... Read more
Researched and Edited by Rajat Gupta
Last updated: April 2025
Researched and Edited by Rajat Gupta
Last updated: April 2025
Common Features
Reporting (Analytics)
Data Analysis Tools
Feedback Management
Third-party Integration
+ 21 more
Unique Features
Skip Logic
Offline Survey
Kiosk Survey
Email Distribution
+ 1 more
Pricing
60% Software offers Free Trial
20% Software offers Freemium
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9.8
Spot Score
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Product Description
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about brand, products and services.
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Free Trial available, Try Now
Starts from $24/Month when Billed Yearly
Pros & Cons
Easy to use and clean interface, suitable for enterprise products.
API is easy to use and offline survey tools are excellent.
Provides templates, survey logic, and other useful features for easy and powerful data collection.
Customizable surveys and feedback forms with a modern interface.
Lack of application intelligence behind the survey.
Limitations in downloading all feedback comments in the PDF format.
9.4
Spot Score
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Product Description
Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A user's reputation is verified by NPS(Net Promoter Score) through deeplinks ...
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Free Trial available, Try Now
Starts from $190/Month
Pros & Cons
Easy to use interface with constant improvements, making it versatile and user-friendly for feedback collection.
Simplifies feedback gathering with automation, ensuring no customer feedback is missed.
Provides a simple dashboard for quick access to NPS and customer recommendations.
Integration with other platforms like HubSpot for enhanced functionality.
Lack of advanced features in the widget for website integration.
Output reports in limited formats, desiring more visually appealing options for analysis.
9.4
Spot Score
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Product Description
NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues. It is the next generation of customer analytics that goes beyond gauging ...
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Free Trial available, Try Now
Starts from $41/Month when Billed Yearly
Pros & Cons
Easy to use and intuitive interface, making it user-friendly for beginners.
Excellent customer service and support team.
Variety of survey options and configurations available.
Quick and efficient setup of surveys.
Limited selection of advanced features and customizations.
Some users may find the marketplace lacking in additional apps and connectors for enhanced functionalities.
9.2
Spot Score
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Product Description
Emojics is a revolutionary platform that lets businesses and website owners gather feedback from their users with ease. It helps users capture more leads and analyze the emotions of their customers. The service allows users to interact with their customers based on their feelings with reaction ...
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Starts from $9.50
9.1
Spot Score
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Product Description
Customer.guru is a tool that provides an easy way to create engaging surveys and take actionable feedback from multiple sources. A survey amp; customer feedback software designed for businesses, this application helps the user by providing relevant tools and a simple interface.
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Free Trial available, Try Now
Starts from $50/Month
Pros & Cons
Easy to set up and use, with a simple user interface and quick survey setup.
Provides a meaningful metric (Net Promoter Score) for measuring customer engagement.
Saves time by making it easy to implement NPS and gather customer feedback in one place.
Allows for easy customization of surveys with company branding.
Limited customization options and marketplace for additional apps and connectors.
Some users may find the richness of features and customizations overwhelming without adequate support.
9.0
Spot Score
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Product Description
SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encountered the value of your product, they can experience this survey as the ...
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Free Trial available, Try Now
Starts from $49/Month
Pros & Cons
Easy setup and integration with data platforms, making it quick to start gathering feedback.
Intuitive and user-friendly interface, requiring minimal onboarding and technical expertise.
Responsive customer support that listens to feedback and provides quick assistance.
Variety of out-of-the-box integrations available for additional tools and services, enhancing functionality.
Customizations and advanced features may be overwhelming for new users without proper guidance or support.
Limited marketplace options for apps and connectors, which may restrict users looking for specific functionalities or integrations.
8.9
Spot Score
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Product Description
SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with advanced analytics and interactive dashboards. Utilize segments, filters and tags to uncover further ...
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Free Trial available, Try Now
Starts from $83/Month when Billed Yearly
Pros & Cons
Easy to use for both customers and internal users, boosting response rates.
Real-time feedback is accessible and shareable, aiding in social proof and service improvement.
Simple setup and intuitive dashboard design for quick integration and results.
Excellent customer support with non-pushy sales process.
Some users find the simplicity of the system may limit advanced customizations.
Limited integration options with other software tools, potentially affecting workflow efficiency.
8.8
Spot Score
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Product Description
Binds.co is a No-Downtime software that syncs userr business's data-store in real-time. Its innovative design combines traditional messaging data-stores with Elasticsearch and Time Series data, enabling seamless production use and real-time analytics. The internal message bus enables developers ...
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binds.co offers custom pricing plan
8.8
Spot Score
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Product Description
YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully integrated with the customer database and the Net Promoter dashboard.
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Free Trial available
Starts from $20/Month
Pros & Cons
Easy-to-use interface for creating and conducting surveys quickly.
Customizable surveys that provide precise feedback.
User-friendly and intuitive navigation within the software.
Fast setup and simplicity of use, saving time for users.
Limited integration options and marketplace for expanding functionalities may restrict advanced features.
New users might find the rich features and customizations complex without adequate support.
8.7
Spot Score
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Product Description
SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data entry from sales representatives, run real-time analytics on that data to ...
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SoluCX offers custom pricing plan
8.6
Spot Score
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Product Description
ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while giving feedback. In addition to rating data, it can also be used for ...
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ClearlyRated offers custom pricing plan
Pros & Cons
Easy-to-use platform with intuitive navigation and user-friendly dashboard.
Quick and responsive customer support with a helpful support team.
Provides valuable insights and detailed analytics for making informed decisions.
Facilitates capturing client feedback efficiently and effectively.
Limited customization options for surveys and may require support for complex features.
Lack of variety in marketplace options for additional functionalities.
8.5
Spot Score
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Product Description
The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a dynamic way to run userr sales team with better communication, seamless ...
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Free Trial available, Try Now
8.5
Spot Score
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Product Description
FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer satisfaction.
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Free Trial available, Try Now
Starts from $15/Month
8.4
Spot Score
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Product Description
The NPS Thermostat is an intelligent Wi-Fi programmable thermostat with a touchscreen display. Users can view the current and forecast weather and control home comfort from wherever they are. The NPS Thermostat also allows users to control their thermostat and schedule energy consumption ...
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Starts from $40.83/Month when Billed Yearly, also offers free forever plan
8.3
Spot Score
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Product Description
Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into actionable insights that help guide business decisions.
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Free Trial available, Try Now
Starts from $19/Month
8.2
Spot Score
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Product Description
NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100 means the customer would tell everyone to avoid like the plague, while 100 ...
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Free Trial available
Starts from $29/Month
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Product Description
HockeyStack is a free NHL Hockey survey tool that enables hockey players to generate online polls, quizzes and surveys and watch live polling results in real-time!
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Product Description
UserSpeaks social software is a customer relationship management application that can improve the rate and quality of customer feedback from any website with minimal effort required from customers or call center staff.
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UserSpeaks offers custom pricing plan
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Product Description
NPS Software's ZACsuite software is a easy to use complete solution for managing large suites of SAP applications. It features a highly customizable and intuitive user interface as well as innovative visualization capabilities, including a guided view that illustrates application data and ...
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ZACsuite offers custom pricing plan
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Product Description
CIOPulse is a complete Practice Management System. The three most important components to managing a practice are CIOCapture, CIOLinks and CIOManager which can be purchased as separate modules or bundled together in the CIOPulse package for an improved price.
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CIOPulse offers custom pricing plan
