8.9
Spot Score
Customer satisfaction made simple.
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Starts from $83/Month when Billed Yearly
Overview
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Pricing
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SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with advanced analytics and interactive dashboards. Utilize segments, filters and tags to uncover further particulars from your data which will enable you to gain a greater understanding of your company. Activate surveys after every service ticket to get instant feedback from your customers; good or bad. Lastly, put together custom reports quickly and easily in order
Starts from $83/Month when Billed Yearly
Free Trial available
Large Enterprises
Medium Business
Small Business
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Free Trial
Yes, It's available
SmileBack Pricing
Starts from $83/Month when Billed Yearly
Pricing Model
Free trial
Paid Plans (Subscription )
Pricing Plans
Starter
$99
1-5 agents
One-Click Surveys
Customer Satisfaction (CSAT)
Net Promoter Score (NPS)
Website Widget
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Growth
$139
6-10 agents
One-Click Surveys
Customer Satisfaction (CSAT)
Net Promoter Score (NPS)
Website Widget
Show more +
Pro
$179
11-15 agents
One-Click Surveys
Customer Satisfaction (CSAT)
Net Promoter Score (NPS)
Website Widget
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Pro +
$219
16-20 agents
One-Click Surveys
Customer Satisfaction (CSAT)
Net Promoter Score (NPS)
Website Widget
Show more +
Screenshots of the SmileBack Pricing Page
Disclaimer: Pricing information for SmileBack is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Recommended
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9.8
Excellent
User Review
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AU
Anonymous User
09/05/23
"Simple fantastic Customer Satisfaction tool"
What do you like best about SmileBack? The ease of use (both for the customers and for our end). The customers receive an email after each ticket is ...
Read more
AU
Anonymous User
09/05/23
"Simple fantastic Customer Satisfaction tool"
What do you like best about SmileBack? The ease of use (both for the customers and for our end). The customers receive an email after each ticket is ...
Read more
JK
Jennifer K
09/29/20
"It's everything I want"
What do you like best about SmileBack? Bit-Wizards has been using the SmileBack service for a short while. At the time of this review, we have been ...
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JC
Julee C
03/06/20
"Guaranteed to make you smile!"
What do you like best about SmileBack? The ease of use for our clients and the dashboard view for management. Smileback customer support is excellent ...
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Contact
+1 (646) 663-4433
Customer Service
Online
Location
Wilmington, Delaware
Stuck on something? We're here to help with all the questions and answers in one place.
SmileBack is a NPS Software. SmileBack offers the following functionalities:
Here's a list of the best alternatives for SmileBack
No, SmileBack doesn't provide API.
No, SmileBack doesn’t provide mobile app.
SmileBack is located in Wilmington, Delaware
SmileBack offers Free Trial, Subscription pricing models
