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Compare SmileBack vs Zonka Feedback

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SmileBack (40) Visit website Visit Website	Zonka Feedback (48) Visit website Visit Website *sponsored

Overview

Description	SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with ... Read More	NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More
Entry Level Pricing	Starts from $83 , Billed Yearly	Starts from $24 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.9/10	9.8/10
User Ratings	4.6 (86)	4.7 (130)
	Visit website	Visit website

Features

Total Features	16 Features	28 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$83 , Billed Yearly	$24 , Billed Yearly
Pricing Pans	Starter $99 Get Started 1-5 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Growth $139 Get Started 6-10 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Pro $179 Get Started 11-15 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Browse all pricing plans	Essential $29 Get Started Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies) Add Devices : 0 (based upon the devices, the pricing varies) 1,000 Online Responses Show more + Professional $99 Get Started Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies) Add Devices : 0 (based upon the devices, the pricing varies) Unlimited Online Responses Show more + Growth $199 Get Started Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies) Add Devices : 0 (based upon the devices, the pricing varies) Unlimited Online Responses Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.6 (based on 86 reviews)	4.7 (based on 130 reviews)
Rating Distribution	Excellent 40 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 47 Very Good 1 Good 0 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Microsoft Teams 4.3 (32097 reviews) Zapier 4.3 (3331 reviews) Microsoft Power BI 4.4 (2583 reviews)	Zapier 4.3 (3331 reviews) Zapier

Customers

Customers	No Customers information available.	Leroy Merlin SAP BCG

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Zonka Feedback 4.7 Customer.guru 4.4 FeedbackLink 4.1	Startquestion 4.8 FeedbackLink 4.1 Promoter Ninja 5

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].