Compare SmileBack vs SatisMeter vs Zonka Feedback

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SmileBack (40) Get Quote Get Quote	SatisMeter (40) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with ... Read More	SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the ... Read More
Entry Level Pricing	Starts from $83 , Billed Yearly	Starts from $49
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.9/10	9.0/10
User Ratings	4.6 (86)	2.7 (41)
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Software Demo

Demo	View demo	View demo

Features

Total Features	16 Features	21 Features
Unique Features
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Pricing

Pricing Option
Starting From	$83 , Billed Yearly	$49
Pricing Pans	Starter Get Started 1-5 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Growth Get Started 6-10 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Pro Get Started 11-15 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
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User Reviews

User Ratings	4.6 (based on 86 reviews)	2.7 (based on 41 reviews)
Rating Distribution	Excellent 40 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 40 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	SmileBack shines as a remarkable Customer Satisfaction tool, praised for its simplicity and ease of use by both customers and internal teams. The feedback mechanism, where customers can easily ...Read more	SatisMeter stands out as an exceptional tool for gathering customer feedback, as highlighted by numerous users in their reviews. Users appreciate its user-friendly interface, easy setup process, ...Read more
Pros and Cons	Easy to use for both customers and internal users, boosting response rates. Real-time feedback is accessible and shareable, aiding in social proof and service improvement. Simple setup and intuitive dashboard design for quick integration and results. Excellent customer support with non-pushy sales process. Increases customer satisfaction responses significantly with user-friendly interface. Some users find the simplicity of the system may limit advanced customizations. Limited integration options with other software tools, potentially affecting workflow efficiency.	Easy setup and integration with data platforms, making it quick to start gathering feedback. Intuitive and user-friendly interface, requiring minimal onboarding and technical expertise. Responsive customer support that listens to feedback and provides quick assistance. Variety of out-of-the-box integrations available for additional tools and services, enhancing functionality. Clear and organized reporting, making it easy to analyze and interpret NPS survey data effectively. Customizations and advanced features may be overwhelming for new users without proper guidance or support. Limited marketplace options for apps and connectors, which may restrict users looking for specific functionalities or integrations.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Microsoft Teams 4.3 (32097 reviews) Zapier 4.3 (3331 reviews) Microsoft Power BI 4.4 (2583 reviews)	MailChimp 3.9 (27427 reviews) Zapier 4.3 (3331 reviews) Segment 4.7 (431 reviews)

Customers

Customers	No Customers information available.	Mention Segment Buzzsumo

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Zonka Feedback 4.7 Customer.guru 4.4 FeedbackLink 4.1	Zonka Feedback 4.7 FeedbackLink 4.1 Promoter Ninja 5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SmileBack and SatisMeter offer a Free Trial.

SmileBack is designed for Large Enterprises, Medium Business and Small Business.

SatisMeter is designed for Large Enterprises, Medium Business and Small Business.

Pricing for SmileBack Starts at $83/Month when Billed Yearly whereas for SatisMeter Starts at $49/Month.

Some top alternatives to SmileBack includes Zonka Feedback, Customer.guru, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys and SatisMeter.

Some top alternatives to SatisMeter includes Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys and piHAPPINESS.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SmileBack vs SatisMeter vs Zonka Feedback

SmileBack

SatisMeter

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure