9.1
Spot Score
Transform customer feedback into business success.
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Starts from $50/Month
Customer.guru is a standout NPS tool with a slew of positive attributes. Users rave about its swift setup, cost-effectiveness, and stellar customer support. It excels in tracking customer satisfaction levels and pinpointing areas for improvement, empowering businesses to enhance their products effectively. The platform's seamless integration of NPS surveys in ...Read more
Easy to set up and use, with a simple user interface and quick survey setup.
Provides a meaningful metric (Net Promoter Score) for measuring customer engagement.
Saves time by making it easy to implement NPS and gather customer feedback in one place.
Allows for easy customization of surveys with company branding.
Limited customization options and marketplace for additional apps and connectors.
Some users may find the richness of features and customizations overwhelming without adequate support.
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Showing 1-10 out of 13
KZ
Karel Z
12/22/21
"Great NPS tool"
What do you like best about Customer.guru? Super fast setup, competitive pricing, great customer support What do you dislike about Customer.guru?
MA
Melissa A
08/14/20
"Great for tracking purposes"
What do you like best about Customer.guru? It’s ability to track customer satisfaction and show potential room for improvement really help enable a business to stay on top of their product
JS
Josh S
05/05/20
"Simple to setup and love the NPS style survey that's embedded in the email"
What do you like best about Customer.guru? I love that it is easy to create the email with our logo. I also like the fact that the user can click the nps rating score right in the email without having to go to another site. This makes it easy for them to respond. I also like the automated thank you email that can be sent after. The user interface is extremely easy to use. It took me only a day to get the survey setup. I was then able to test internally and had to make minimal changes.
CC
Chiyembekezo C
12/10/19
"Amazing tool."
What do you like best about Customer.guru? I appreciate how Customer.guru allows us to aggregate feedback from clients in one place. And especially good in giving business owners a snapshot view of customer satisfaction in a recent time period.
LK
Lilien K
12/10/19
"It is really awesome to have this app."
What do you like best about Customer.guru? Save alot of time since it is easy to implement NPS. You can easily dig in your customers. And managed task can process on their own when it is its time.
CR
Craig R
12/08/19
"The best for measuring our customer satisfaction"
What do you like best about Customer.guru? A very simple application to use, not confusing at all. It takes the best action to what the business wants it do to, very quickly. An amazing way for the company's marketing team to reach out to our customers and collect their feedback.
AU
Anonymous User
12/06/19
"A great platform overall!"
What do you like best about Customer.guru? A great way to reach out to customers and get their opinion on the service we provide What do you dislike about Customer.guru?
AU
Anonymous User
12/02/19
"Great tool to monitor customer feedback"
What do you like best about Customer.guru? Ease of use, affordability, and a meaningful metric (net promoter score) to help measure customer engagement over time.
AU
Anonymous User
11/26/19
"Super helpful and gets results "
What do you like best about Customer.guru? This platform seems to perform a lot better than others we have used in the past and have gotten low results. What do you dislike about Customer.guru?
AU
Anonymous User
11/25/19
"Customer Guru is good"
What do you like best about Customer.guru? I like that I am able to see what customers are saying about our site and our product. It makes it easy What do you dislike about Customer.guru?
