Customer.guru Reviews in January 2025: User Ratings, Pros & Cons

"Great NPS tool"

What do you like best about Customer.guru? Super fast setup, competitive pricing, great customer support What do you dislike about Customer.guru?

"Great for tracking purposes"

What do you like best about Customer.guru? It’s ability to track customer satisfaction and show potential room for improvement really help enable a business to stay on top of their product

"Simple to setup and love the NPS style survey that's embedded in the email"

What do you like best about Customer.guru? I love that it is easy to create the email with our logo. I also like the fact that the user can click the nps rating score right in the email without having to go to another site. This makes it easy for them to respond. I also like the automated thank you email that can be sent after. The user interface is extremely easy to use. It took me only a day to get the survey setup. I was then able to test internally and had to make minimal changes.

"It is really awesome to have this app."

What do you like best about Customer.guru? Save alot of time since it is easy to implement NPS. You can easily dig in your customers. And managed task can process on their own when it is its time.

"Amazing tool."

What do you like best about Customer.guru? I appreciate how Customer.guru allows us to aggregate feedback from clients in one place. And especially good in giving business owners a snapshot view of customer satisfaction in a recent time period.

"The best for measuring our customer satisfaction"

What do you like best about Customer.guru? A very simple application to use, not confusing at all. It takes the best action to what the business wants it do to, very quickly. An amazing way for the company's marketing team to reach out to our customers and collect their feedback.

"A great platform overall!"

What do you like best about Customer.guru? A great way to reach out to customers and get their opinion on the service we provide What do you dislike about Customer.guru?

"Great tool to monitor customer feedback"

What do you like best about Customer.guru? Ease of use, affordability, and a meaningful metric (net promoter score) to help measure customer engagement over time.

"Super helpful and gets results "

What do you like best about Customer.guru? This platform seems to perform a lot better than others we have used in the past and have gotten low results. What do you dislike about Customer.guru?

"Customer Guru is good"

What do you like best about Customer.guru? I like that I am able to see what customers are saying about our site and our product. It makes it easy What do you dislike about Customer.guru?