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Compare Promoter.io vs Trustmary vs Zonka Feedback

Promoter.io - NPS Software
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Trustmary - NPS Software
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Overview

Description

Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in ... Read More

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More

Entry Level Pricing
  • Starts from $100
  • Starts from $190
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.3/10

9.4/10

User Ratings

4.6

(43)
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Software Demo

Demo

View demo

View demo

Features

Total Features

19 Features

27 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $100
          • $190
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          30

          Very Good

          8

          Good

          0

          Poor

          1

          Terible

          1

          Excellent

          9

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Promoter.io stands out as a valuable tool for gathering customer feedback efficiently and effectively. Users appreciate its versatility in creating surveys that provide deep insights into ...Read more

          Trustmary is a powerful tool for collecting customer feedback effortlessly and using it to boost business success. Users appreciate its user-friendly interface, making it easy to gather feedback ...Read more

          Pros and Cons
          • Easy to use platform for collecting NPS data with high response rates.

          • Intuitive interface and customizable inputs for tailored feedback.

          • Excellent customer service and support, providing valuable guidance.

          • Automated processes simplify tasks and improve efficiency.

          • Ability to track and manage NPS program in a centralized location.

          • Pricing can be seen as relatively high, especially for small volumes of users.

          • Some users find limitations in flexibility and features at certain pricing levels.

          • Issues with data verification and field management in spreadsheet uploads.

          • Easy to use interface with constant improvements, making it versatile and user-friendly for feedback collection.

          • Simplifies feedback gathering with automation, ensuring no customer feedback is missed.

          • Provides a simple dashboard for quick access to NPS and customer recommendations.

          • Integration with other platforms like HubSpot for enhanced functionality.

          • Effortless setup and customization with support for feedback generation.

          • Lack of advanced features in the widget for website integration.

          • Output reports in limited formats, desiring more visually appealing options for analysis.

          • Limited versatility in diagram presentation of results.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Hatch

          Hatch

          Outdoorsy

          Outdoorsy

          Outdoor Voices

          Outdoor Voices

          Lumon

          Lumon

          Destia

          Destia

          Happyornot

          Happyornot

          Media and Screenshots

          Screenshots
          Promoter.io screenshot

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Promoter.io and Trustmary offer a Free Trial.

          Promoter.io is designed for Large Enterprises, Medium Business and Small Business.

          Trustmary is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Promoter.io Starts at $100/Month whereas for Trustmary Starts at $190/Month.

          Some top alternatives to Promoter.io includes Zonka Feedback, Customer.guru, Startquestion, YesInsights, Trustmary, binds.co, SoluCX, Emojics, SatisMeter and SmileBack.

          Some top alternatives to Trustmary includes Zonka Feedback, ClearlyRated, FeedbackLink, Promoter Ninja, GrowthScore, Thermostat, UserSpeaks, HockeyStack Surveys, SatisMeter and Testimonly.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].