Compare Promoter.io vs Customer.guru vs Zonka Feedback

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Promoter.io Migrated to Retently Compare Retently Compare Retently	Customer.guru (13) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in ... Read More	Customer.guru is a tool that provides an easy way to create engaging surveys and take actionable feedback from multiple sources. A survey amp; customer feedback software designed for ... Read More
Entry Level Pricing	Starts from $100	Starts from $50
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.3/10	9.1/10
User Ratings	3.8 (432)	4.4 (31)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	19 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$100	$50
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.8 (based on 432 reviews)	4.4 (based on 31 reviews)
Rating Distribution	Excellent 30 Very Good 8 Good 0 Poor 1 Terible 1	Excellent 10 Very Good 3 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Promoter.io stands out as a valuable tool for gathering customer feedback efficiently and effectively. Users appreciate its versatility in creating surveys that provide deep insights into ...Read more	Customer.guru is a standout NPS tool with a slew of positive attributes. Users rave about its swift setup, cost-effectiveness, and stellar customer support. It excels in tracking customer ...Read more
Pros and Cons	Easy to use platform for collecting NPS data with high response rates. Intuitive interface and customizable inputs for tailored feedback. Excellent customer service and support, providing valuable guidance. Automated processes simplify tasks and improve efficiency. Ability to track and manage NPS program in a centralized location. Pricing can be seen as relatively high, especially for small volumes of users. Some users find limitations in flexibility and features at certain pricing levels. Issues with data verification and field management in spreadsheet uploads.	Easy to set up and use, with a simple user interface and quick survey setup. Provides a meaningful metric (Net Promoter Score) for measuring customer engagement. Saves time by making it easy to implement NPS and gather customer feedback in one place. Allows for easy customization of surveys with company branding. Helpful in aggregating feedback and providing snapshot views of customer satisfaction. Limited customization options and marketplace for additional apps and connectors. Some users may find the richness of features and customizations overwhelming without adequate support. Limited options for reaching out to customers beyond basic surveys.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	BigCommerce 3.7 Shopify 4.4	Stripe Billing 4.5 (87 reviews) Salesforce 4.3 (31400 reviews) Zendesk Sell 4.5 (475 reviews)

Customers

Customers	Hatch Outdoorsy Outdoor Voices	Cisco Samsung IBM

Media and Screenshots

Screenshots	4 Screenshots	No screenshots available.
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Zonka Feedback 4.7 Customer.guru 4.4 Startquestion 4.8	Zonka Feedback 4.7 FeedbackLink 4.1 Promoter Ninja 5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Promoter.io and Customer.guru offer a Free Trial.

Promoter.io is designed for Large Enterprises, Medium Business and Small Business.

Customer.guru is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Promoter.io Starts at $100/Month whereas for Customer.guru Starts at $50/Month.

Some top alternatives to Promoter.io includes Zonka Feedback, Customer.guru, Startquestion, YesInsights, Trustmary, binds.co, SoluCX, Emojics, SatisMeter and SmileBack.

Some top alternatives to Customer.guru includes Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys, SatisMeter and SmileBack.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Promoter.io vs Customer.guru vs Zonka Feedback

Promoter.io

Customer.guru

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure