Compare Promoter.io vs Zonka Feedback

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Promoter.io Migrated to Retently Compare Retently Compare Retently	Zonka Feedback (48) Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in ... Read More	NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More
Entry Level Pricing	Starts from $100	Starts from $24 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.3/10	9.8/10
User Ratings	3.8 (432)	4.7 (130)
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Software Demo

Demo	View demo	View demo

Features

Total Features	19 Features	28 Features
Unique Features
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Pricing

Pricing Option
Starting From	$100	$24 , Billed Yearly
Pricing Plans	Not Available	Essential Get Started Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies) Add Devices : 0 (based upon the devices, the pricing varies) 1,000 Online Responses Show more + Professional Get Started Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies) Add Devices : 0 (based upon the devices, the pricing varies) Unlimited Online Responses Show more + Growth Get Started Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies) Add Devices : 0 (based upon the devices, the pricing varies) Unlimited Online Responses Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	3.8 (based on 432 reviews)	4.7 (based on 130 reviews)
Rating Distribution	Excellent 30 Very Good 8 Good 0 Poor 1 Terible 1	Excellent 47 Very Good 1 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Promoter.io stands out as a valuable tool for gathering customer feedback efficiently and effectively. Users appreciate its versatility in creating surveys that provide deep insights into ...Read more	Zonka Feedback stands out as a powerful and user-friendly survey tool, highly praised by its users for various reasons. Customers appreciate its ease of use, clean interface, and efficient ...Read more
Pros and Cons	Easy to use platform for collecting NPS data with high response rates. Intuitive interface and customizable inputs for tailored feedback. Excellent customer service and support, providing valuable guidance. Automated processes simplify tasks and improve efficiency. Ability to track and manage NPS program in a centralized location. Pricing can be seen as relatively high, especially for small volumes of users. Some users find limitations in flexibility and features at certain pricing levels. Issues with data verification and field management in spreadsheet uploads.	Easy to use and clean interface, suitable for enterprise products. API is easy to use and offline survey tools are excellent. Provides templates, survey logic, and other useful features for easy and powerful data collection. Customizable surveys and feedback forms with a modern interface. Comprehensive solution with features like WYSIWYG Survey Builder, templates, and survey logic. Lack of application intelligence behind the survey. Limitations in downloading all feedback comments in the PDF format.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	BigCommerce 3.7 Shopify 4.4	Zapier 4.3 (3331 reviews)

Customers

Customers	Hatch Outdoorsy Outdoor Voices	Leroy Merlin SAP BCG

Media and Screenshots

Screenshots	4 Screenshots	5 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Zonka Feedback 4.7 Customer.guru 4.4 Startquestion 4.8	Startquestion 4.8 FeedbackLink 4.1 Promoter Ninja 5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Promoter.io and Zonka Feedback offer a Free Trial.

Promoter.io is designed for Large Enterprises, Medium Business and Small Business.

Zonka Feedback is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Promoter.io Starts at $100/Month whereas for Zonka Feedback Starts at $24/Month when Billed Yearly.

Some top alternatives to Promoter.io includes Zonka Feedback, Customer.guru, Startquestion, YesInsights, Trustmary, binds.co, SoluCX, Emojics, SatisMeter and SmileBack.

Some top alternatives to Zonka Feedback includes Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore, SoluCX, UserSpeaks, Zeview, SatisMeter and ZenSurvey.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Promoter.io vs Zonka Feedback

Promoter.io

Zonka Feedback

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure