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9.3

Spot Score

Freshdesk Messaging (Formerly Freshchat) - Live Chat Software

Freshdesk Messaging (Formerly Freshchat) Alternatives with Better Features

Effortless customer service for the digital world.

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Main Features

  • Knowledge Database
  • Offline Form
  • Shortcut Messages
  • Agent Scheduling

Pricing

  • Free Trial available

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Alternatives of Freshdesk Messaging (Formerly Freshchat) with

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List of the Top Freshdesk Messaging (Formerly Freshchat) alternatives as of February 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.1

Spot Score

ClickDesk - Live Chat Software

ClickDesk

Seamlessly serve your customers with ClickDesk.

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4.0

(84)

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Product Description

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 5 more

Unique Features

  • Video Chat

Pricing

Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan

9.8

Spot Score

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

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Product Description

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 15 more

Pricing

Free Trial available

Starts from $15/User/Month, also offers free forever plan

9.0

Spot Score

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

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Product Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 5 more

Unique Features

  • Call Me Option

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

9.8

Spot Score

Intercom - Live Chat Software

Intercom

Boost your sales, keep your customers, and grow.

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Product Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, resulting in faster sales and improved lead generation. Engage customers with ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

  • Video Chat

  • Call Me Option

  • Live Chat

+ 28 more

Pricing

Starts from $59/Month

8.3

Spot Score

Smartchat - Live Chat Software

Smartchat

Connect, convert and grow your business with Smartchat.

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Product Description

Smartchat, an AI-powered live chat software solution, helps businesses attract leads and engage with website visitors in real-time. Gain valuable insights into your online traffic, all from one centralized platform. With 24/7 availability, this software allows companies of all sizes to connect ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 5 more

Unique Features

  • Call Me Option

Pricing

Free Trial available

Starts from $49/Month

7.7

Spot Score

Tiledesk - Live Chat Software

Tiledesk

Boost your support capacity with AI chatbots.

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Product Description

Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let them independently handle customer inquiries. This results in achieving ...

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Common Features

  • Shortcut Messages

  • Persistent Chat

  • Knowledge Database

+ 2 more

Unique Features

  • Self Service Portal

  • Marketing Automation

  • Multiple Company

+ 113 more

Pricing

Free Trial available, Try Now

Tiledesk offers custom pricing plan