Compare Freshdesk Messaging (Formerly Freshchat) vs ClickDesk vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk Messaging (Formerly Freshchat) (630) Get Quote Get Quote	ClickDesk (84) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More	ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More
Entry Level Pricing	Not Available	Starts from $12.99 , Billed Yearly
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	9.3/10	9.1/10
User Ratings	4.4 (263)	4 (95)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	9 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$12.99 , Billed Yearly
Pricing Pans	Not Available	Free Get Started Free for 10 users 30 chats Handle 25 tickets Show more + Lite Get Started Unlimited Chats Widget Customization Chat Transfer & Groups Show more + Pro Get Started Chat Conferencing CRM Integration and API Video Chat Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 263 reviews)	4 (based on 95 reviews)
Rating Distribution	Excellent 329 Very Good 289 Good 3 Poor 3 Terible 6	Excellent 37 Very Good 39 Good 4 Poor 1 Terible 3
Expert's Review generated by AI	Freshchat is consistently praised for its ease of use and seamless integration with CRM systems, making it a convenient platform for providing top-notch customer service. Users appreciate the ...Read more	ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more
Pros and Cons	Easy to use interface, allowing for convenient access and navigation, even for non-technical users. Integrated with CRM for seamless customer interactions and relationship management. Combines live chat functionality with AI bot support and self-service solutions for scalable support. Supports omnichannel communication and real-time assistance for enhanced customer experience. Simple design and color schemes, making it visually appealing and easy to search for information. Limited Marketplace options for additional apps and connectors, potentially limiting advanced functionality expansion. Richness of features and customizations might be complex for new users without adequate support or guidance.	Facilitates easy and effective communication with clients, enhancing customer service and satisfaction. User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training. Affordable pricing for the range of features provided, making it accessible to businesses of various sizes. Integration with popular business applications, enhancing productivity and workflow efficiency. Combination of chat, helpdesk, call, and social engagement features, offering comprehensive solutions in one platform. Occasional issues with slow customer support response times, leading to delays in issue resolution. Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage. Complexity in mastering all features, especially for newer users, requiring time to grasp full capabilities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Stripe Payments 4.5 (2947 reviews) Upscope TeamViewer 3.9 (12204 reviews)	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews)

Customers

Customers	No Customers information available.	Mirantis Smart Tuition Manage Protect

Media and Screenshots

Screenshots	5 Screenshots	4 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshdesk Messaging (Formerly Freshchat) offers Free Trial, but ClickDesk does not.

Freshdesk Messaging (Formerly Freshchat) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of ClickDesk begins at $12.99/User/Month when Billed Yearly, while pricing details for Freshdesk Messaging (Formerly Freshchat) are unavailable.

Some top alternatives to Freshdesk Messaging (Formerly Freshchat) includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshdesk Messaging (Formerly Freshchat) vs ClickDesk vs ZoomInfo Chat

Freshdesk Messaging (Formerly Freshchat)

ClickDesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure