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7.8

Spot Score

Channel.io - Live Chat Software

Channel.io

Connect with customers, drive growth, and engage effortlessly.

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Starts from $30/Month when Billed Yearly, also offers free forever plan

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What is Channel.io?

Channel.io enables businesses to foster customer-centric conversations and experiences. It's an efficient solution that helps to bridge the gap between customers, visitors, and company initiatives. With this complete package, businesses can build relationships, manage the customer journey, and maximize marketing results. Utilize key features such as live chat, team chat, CRM, and marketing for improved communication and customer engagement. It's simple to start engaging customers and driving growth with Channel.io.

Pricing

  • Starts from $30/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

  • Installed - Mac

Channel.io software demo

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Channel.io was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

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Channel.io Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Channel.io Pricing

  • Starts from $30/Month when Billed Yearly

  • Offers free forever plan

Pricing Model

  • Free trial

  • Freemium

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the Channel.io Pricing Page

Disclaimer: Pricing information for Channel.io is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on 28 April, 2025.

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Channel.io Reviews & Ratings

Rating Distribution

Excellent

(11)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

User Review

AU

Anonymous User

12/22/23

5 out of 5

"ChannelTalk is amazing"

What do you like best about Channel Talk? I love that ChannelTalk is very affordable and offers a lot of great features and customization! What do you ...

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AU

Anonymous User

07/19/23

4 out of 5

"Channel has helped me reach those all important customers"

What do you like best about Channel Talk? The interface is user-friendly and super easy to navigate, especially managing customer interactions from ...

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IY

Inchan Y

04/02/23

4.5 out of 5

"Channel.io is one small step for your customer, One giant leap for PLG"

What do you like best about Channel Talk? - Perfect fit for the early-stage to product (price, feature) - A lot of Use Cases + Success Cases

JY

Jin Y

03/15/23

5 out of 5

"Best Intercom alternative for customer support and engagement with reasonable pricing"

What do you like best about Channel Talk? Firstly, the cost is more reasonable compared to intercom. It is particularly efficient when broadcasting a ...

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Channel.io Media

Channel.io Integrations

Channel.io Support

Customer Service

Online

Location

NA

Reach out to Channel.io Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Channel.io is a Live Chat Software. Channel.io offers Visitor Targeting, Shortcut Messages, Persistent Chat and many more functionalities.

Some top alternatives to Channel.io includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage and Liveo.Chat.

Some free alternatives to Channel.io includes LiveAgent, LiveChat, LiveEngage, DeskMoz and Zendesk Chat.

Yes, Channel.io provides API.

Yes, Channel.io provides a mobile app.

Channel.io is located in NA

Channel.io offers Free Trial, Freemium, Subscription pricing models

Yes, Channel.io can integrate with

The starting price of Channel.io is $30/Month when Billed Yearly

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.