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Compare Channel.io vs LiveAgent vs Zendesk Support vs Tidio Helpdesk

Channel.io - Live Chat Software
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Overview

Description

Channel.io enables businesses to foster customer-centric conversations and experiences. It's an efficient solution that helps to bridge the gap between customers, visitors, and company ... Read More

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Entry Level Pricing
  • Starts from $30 , Billed Yearly
  • Starts from $15
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

7.8/10

9.8/10

User Ratings
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Software Demo

Demo

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Features

Total Features

4 Features

25 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $30 , Billed Yearly
          • $15
          Pricing Plans
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          LiveAgent_customers_5

          LiveAgent_customers_5

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_3

          LiveAgent_customers_3

          Media and Screenshots

          Screenshots

          No screenshots available.

          Inside of Tickets

          14 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          5 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Channel.io and LiveAgent offer a Free Trial.

          Channel.io is designed for Large Enterprises, Medium Business and Small Business.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Channel.io Starts at $30/Month when Billed Yearly whereas for LiveAgent Starts at $15/User/Month.

          Some top alternatives to Channel.io includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, DeskMoz, Zendesk Chat, Lime Talk, Smartchat, LivePerson, Let's Connect and Liveo.Chat.

          Some top alternatives to LiveAgent includes Zendesk Support, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Zoho Desk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].