Channel.io Reviews in February 2025: User Ratings, Pros & Cons

"ChannelTalk is amazing"

What do you like best about Channel Talk? I love that ChannelTalk is very affordable and offers a lot of great features and customization! What do you dislike about Channel Talk?

"Channel has helped me reach those all important customers"

What do you like best about Channel Talk? The interface is user-friendly and super easy to navigate, especially managing customer interactions from various channels all in one place. The real-time messaging feature ensures quick responses and I love that I can customize the chat widget to match my brand's look and feel. Channel.io is definitely a game-changer for my customer chat needs!

"Channel.io is one small step for your customer, One giant leap for PLG"

What do you like best about Channel Talk? - Perfect fit for the early-stage to product (price, feature) - A lot of Use Cases + Success Cases

"Best Intercom alternative for customer support and engagement with reasonable pricing"

What do you like best about Channel Talk? Firstly, the cost is more reasonable compared to intercom. It is particularly efficient when broadcasting a large quantity of messages to users.

"Helpful and Inspiring experience with Channel.io"

What do you like best about Channel Talk? The chat bot function was great, it boosts up the website and supports catching any customers me might lose What do you dislike about Channel Talk?

"The backbone of our customer experience"

What do you like best about Channel Talk? We've been using Channel.io from day 1, and we've never considered any alternatives because it's been so great. It is a powerful tool to not only communicate with our users, but also to build a relationship with them. We implemented it during the beta period of our product. The fact that Channel.io keeps track of previous conversations and user profiles really helped our small team to add personal touches to our customer service. That tiny detail ...

"A rare all-in-one business messenger/CRM that delivers on it's promise"

What do you like best about Channel Talk? I use Channel.io on a daily basis, bot has an internal team chat, but also to handle customer inquiries. I use it on my computer, have it on my phone, and it works exactly as advertised. Having used slack and other live chat services, not only does channel.io accomplish the same tasks - but looks and feels modern yet lightweight.

"Channel.io: A User-Friendly B2B Chatbot Service"

What do you like best about Channel Talk? 1. The platform is easy to use and offers a wide range of features that are customizable to fit the specific needs of businesses.

"Surprisingly simple and intuitive to use"

What do you like best about Channel Talk? Channel.io made communication simple and streamlined. I needed a way to handle customer inquiries while I was away, while also being able to focus my time on important customers and questions. Channel.io helped me do this without feeling overly burdened. I used this in the previous company and it was amazing. I wish my new company also used this.

"Great way to connect to your fans"

What do you like best about Channel Talk? I often get requests for collaboration or media coverage through my website and I missed some of them sometimes because my email inbox is filled with promotions and spams.