Spot Score

Bold360

Transforming customer support with AI-driven chat.

3.3

(26)

Add to compare

Bold360 offers custom pricing plan

Visit Website

Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is Bold360?

Affiliate Disclosure

Bold360 is a powerful live chat and AI software that enables businesses to enhance their customer support efforts. With the help of advanced AI technology, this tool offers a humanized approach to customer engagement on websites. It also features a highly integrated chatbot that simplifies communication and reduces the workload on teams. This tool is available 24/7 and provides personalized results to customers based on their past interactions and orders. Additionally, it offers valuable insights and suggestions for improvement to support and sales teams. Expand your customer reach and improve efficiency with Bold360's AI-driven chat solution.

Pricing

Bold360 offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Bold360 software demo

View demo

Bold360 Features

Show Feature Explanation

Features Score:

Bold360 Pricing

Visit website

Free Trial

Not available

Bold360 Pricing

Bold360 offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

Visit website

Pricing Plans

Agent

Live Chat (Desktop & Mobile)
In-App Mobile Chat (Mobile SDK)
Email
Text Messaging
Facebook Messenger

Show more +

Service

Includes all Agent features, plus:
AI Chatbots/Virtual Agents
Conversational Designer
Natural Language Processing
AI Powered Self-Service

Show more +

Advise

Natural Language Processing
Portal Templates
Knowledge Management
Salesforce Integration
Chrome Browser Extension

Show more +

Helpdesk

Includes all Agent features, plus:
AI Chatbots/Virtual Agents
Conversational Designer
Natural Language Processing
AI Powered Self-Service

Show more +

Explore in-depth pricing

Screenshots of the Bold360 Pricing Page

Disclaimer: Pricing information for Bold360 is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Bold360

Free Bold360 Alternatives

Recommended

ZoomInfo Chat

Transform your website chats into ...

8.2

Visit website Compare Bold360 vs ZoomInfo Chat

LiveAgent

Connect with your customers on all ...

9.8

Excellent

Visit website Compare Bold360 vs LiveAgent

LiveChat

Streamline customer support and ...

9.8

Very Good

Visit website Compare Bold360 vs LiveChat

LiveEngage

Revolutionizing customer ...

8.7

Very Good

Visit website Compare Bold360 vs LiveEngage

MyLiveChat

Convert visitors into loyal ...

8.8

Good

Visit website Compare Bold360 vs MyLiveChat

WebsiteAlive

Connecting you with customers in a ...

8.7

Very Good

Visit website Compare Bold360 vs WebsiteAlive

Smartchat

Connect, convert and grow your ...

8.3

Visit website Compare Bold360 vs Smartchat

LivePerson

Upgrade your customer conversations ...

8.9

Very Good

Visit website Compare Bold360 vs LivePerson

ChatAndBot

Enhance customer engagement with ...

Visit website Compare Bold360 vs ChatAndBot

Tiledesk

Boost your support capacity with AI ...

7.7

Visit website Compare Bold360 vs Tiledesk

View all Bold360 alternatives

Bold360 Reviews & Ratings

3.3

Good

Based on 26 ratings & 25 reviews

Rating Distribution

Excellent

(8)

Very Good

(9)

Good

(3)

Poor

(2)

Terible

(3)

User Review

Tim D

06/11/20

5 out of 5

"Excellent application to support and maintain interaction with your client"

What do you like best? I have time using bold360 and I can say that I like everything it does, the fact that the client can have an interaction both ...

Orlando P

05/11/20

4.5 out of 5

"Smart AI for Chatbot"

What do you like best? This software facilitates the operation of chatbot within your web applications. Group creation is a perfect feature to have, ...

Richard M

05/04/20

4 out of 5

"Excellent tool to hold live chats on your e-commerce website"

What do you like best? This is software that really facilitates the location and tracking of chats which include information about customer inquiry, ...

Consultant in Telecommunications

04/06/20

5 out of 5

"Efficient communications"

What do you like best? No lag, communications are quick between agent and customer

View all Reviews

Bold360 Integrations

4.3

4.6

Bold360 Support

Customer Service

Online

Location

Boston, Massachusetts

Reach out to Bold360 Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Bold360 is a Live Chat Software. Bold360 offers Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Offline Form and many more functionalities.

Some top alternatives to Bold360 includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage and Tiledesk.

Yes, Bold360 provides API.

Yes, Bold360 provides mobile app.

Bold360 is located in Boston, Massachusetts

Bold360 offers Quotation Based pricing model

Yes, Bold360 can integrate with Salesforce

The starting price is not disclosed by Bold360. You can visit Bold360 pricing page to get the latest pricing.

Researched by Rajat Gupta